Quality Inn & Suites Victoria East

Try another Very dirty all around Bedsheets are stained with blond Hair and other stuff Had to change 2 rooms Ended up sleeping with my cloth on and covered the pillows with my T shirts Was too tired to look around for another hotel The young lady at the reception was really nice and helpful This hotel need to be renovated asap

Hotel smells! Roaches! The hotel smells of strong chemicals, likely bug spray. The hotel has a problem with roaches. There was a roach in my room. The AC was off in my room, and was 86. It cooled down to 78 by 11pm, and 74 by 6am. It did not drop below 74 my whole stay. The manager is very unapologetic. I had to call corporate to get a refund. The breakfast is not good.

Pleasant Surprise! If you travel to Victoria frequently then you know there are mostly low end motels on the Houston Highway with most of the good properties out near the Mall. That area is not advantageous for our visits, and after deciding we could just no longer do Americas Best Value (which we stayed at due to misadventures at other places), the hunt was on for somewhere new. We've passed Quality Inn several times coming into town, having no idea what we were missing. The staff is very friendly and helpful., both day and night. The property is clean and inviting. The rooms are up to date with comfortable enough beds. AC worked like a charm. Room had a nice microwave, coffee maker with a decent sized fridge. Free full breakfast every morning was more than adequate for travelers. While we did not partake in the pool area, it looked well kept and clean. No complaints about the parking lot, felt car was safe during the stay. For any necessities, there is a Walmart not too far down the road. In all, so happy we took a chance and stayed here. I hope they keep up the good work because this is now the go to place for us.

Great Value After a bad experience at the Hampton Inn, Victoria, I sought another hotel to finish my 3 month business stay in Victoria. With hesitancy, I stopped at the Quality Inn because it was close to my work. I was pleasantly surprised. Hotel was clean, up to date worth great front desk staff. Jay, the maintenance man, immediately addressed a hot water concern, and returned hot water to my room. The Quality Inn is generally thought of as a middle of the road hotel and the Hampton higher end.. My experience is this Quality Inn far surpasses the Hampton Inn in every area with a MUCH lower rate. Thank you Quality Inn.

Nice.....Could be better I recently spent 4 days here while in the area for business. I am top tier with Choice rewards program. I recently stayed with another chain of which I am top tier as well. There was a stark difference. I arrived about 1pm and was told that check in was 3pm. I enquired about early checkin in and was told it would be $35.00. I asked if that also applied to Diamond Elite members, and was told yes, for everyone per our manager. She did say he had helped her out nice with an override and was able to check me in. Not once was my Diamond status acknowledged, nor was I offered an upgrade. Let me add, I don’t expect upgrades and know it is up to the individual property. I am used to having rewards status acknowledged, as well as being thanked for choosing Choice. The brand I recently stayed at had no issue with early check in, upgraded my room to a suite and thanked me for choosing them. I used the fitness room each day. The room was obviously not checked as the trash can was full the whole time. There were no towels either. The men’s restroom in the lobby never had paper towels. With the current hype about he Coronavirus, which I don’t buy into, why would put silverware out with the eating end up under ANY circumstances? My room was nice, floor could have been vacuumed a bit better. I noticed that the window had wooden shutters, nice touch I thought, until it came time to sleep. My room was on the parking lot side of the Inn. The parking lot lights are on the opposite side of the lot and facing the building. If you are like me and need the room dark, request a room on the backside. Overall, it’s a nice property, just needs some attention to details.