Hilton Garden Inn Virginia Beach Town Center

Virginia Beach, Virginia United States of America

Hilton Garden Inn Virginia Beach Town Center
4
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Stacey B
347 days ago
Awesome Great visit! Restaurant staff was wonderful Galento food was fresh and was delicious Timara our server was attentive and front desk was very friendly and helpful Amish was sweet and informative housekeeper sup. Tiffany made sure our room didn’t go without items and was funny and inviting. And the maintenance men fixed our key lock fast and was very professional

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Virginia Beach (Virginia Beach Town Center), Hilton Garden Inn Virginia Beach Town Center is within a 5-minute walk of Sandler Center for the Performing Arts and within a 5-minute drive of Mount Trashmore Park. This hotel is 3.3 mi (5.3 km) from Francis Land House and 8.3 mi (13.3 km) from Virginia Beach National Golf Club.

Rooms
Make yourself at home in one of the 176 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and discounted use of a nearby fitness facility.

Dining
Satisfy your appetite for dinner at Garden Grille & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and 2 meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
AD G
|1 review
2 hours after check-in and our room still isn't ready. An hour and a half AFTER check-in time and our room still wasn't ready. We were told it would be ready 30 minutes after check in and even that was a major inconvenience. After driving 6 and a half hours and we couldn't even check into our room. After checking into our first room, they knew we were waiting to be checked into our other and still couldn't be bothered to have it read almost 2 hours after check-in time. The icing on the cake, no type of apology or solution to make up for the inconvenience was made. Just the excuse of "we have shortage of housekeeping".
Stacey B
|1 review
Awesome Great visit! Restaurant staff was wonderful Galento food was fresh and was delicious Timara our server was attentive and front desk was very friendly and helpful Amish was sweet and informative housekeeper sup. Tiffany made sure our room didn’t go without items and was funny and inviting. And the maintenance men fixed our key lock fast and was very professional
Santino49
|1 review
Dirty sheets, Unclean Bathroom, "Manager" with attitude First, the lady at checkin was first-rate, Friendly and helpful. This propery is tired, tattered and really needs a spiff. We checkedin to find a dirty bathroom, stained furniture and a some sort of human fluids on the sheets. Went down to the desk, informed the desk guy who picked up the phone and called for housekeeping. I responded with - no housekeeping - new room. At which time the desk guy aggressivly annonced the he was the manager doing his job and that Iwas not to speak to him "that way." Normally I would have demanded a refund and headed off to the Westin but it was booked so I bit my lip and got a diferent room. Breakfast room was partially cleaned as well. On star because I will never stay here again, nor any Hilton Garden Inn. Note to Hilton: Beter training in customer realtions for your "managers" might be a good idea
TheAcorn44
|1 review
My New VA Beach Home! The service was impeccable! Bryce was the perfect touch to a busy day and anxious arrival. He was sure to share the hotel details at check in and made us feel welcomed. After a long day, I returned and ordered dinner. Gabby was the perfect hostess and the cook was excellent! Carlos greeted us each evening with a warm hello! As a General Manager for 28 years, I am a firm believer that great service cannot be taught, its a gift. Thank you all for operating in your gifts!! This will be my first choice every time I visit my family in VA Beach! The hotel did have a few minor cleanliness challenges(carpet) but the service and location to shopping and eateries was perfect.
janiss747
|1 review
3.5. - rooms and hallways in need of a total renovation Great location around stores and restaurants., Shabby , dated rooms and dark smelly hallways. Staff was friendly Free parking I think if I could, I would give it a 3.5. I bought my own bedding if I slept on the bedding in room my rating would be way less. Room was clean - just so dated and shabby You literally had to walk down hallway holding your nose it was so musty - but room smell was fine and AC worked. I found the staff very friendly, the parking convenient, and great stores restaurants all around Diamond member - I stay in many Hiltons

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