Noemys Viviers du Lac

Unfortunately not clean The hotel is well located on the thoroughfare, parking lots enough available.Unfortunately it is a bit dirty everywhere, already at the front desk and in the hallways. The room was dusty, the curtain broke. In the bathroom still remains of toothpaste and the soap from the predecessor.. The sheets were ok. The breakfast is too expensive. Too bad, here you could do something good with little effort.

Some pluses and some minuses It was an incredibly hot day and though the air-con struggled to get the night time temperature below 27.5, it could be forgiven. The room was comfortable, and clean but the bathroom showed signs of wear and we were met by a small cockroach on the first morning. There were a lot of areas where water seeped and holes where things had broken. Outside the window of our room, which overlooked the garden, there was a lot of wasp activity and where the wooden overhang was rotten they were busy collecting wood for a nest. Despite the heat, we slept fairly well as the bed was comfortable. There is a very good restaurant right next door to the hotel ‘The 4 Sens’, where we ate on the first night and breakfast in the hotel was the traditional Continental (ie no sausage or scrambled eggs) but more than adequate. Price very reasonable, so I suppose you can say, you get what you pay for. Staff all very pleasant and helpful.

Dissapointed. The photographs which lead me to book this hotel are very old and out of date. On arrival it was apparent that there is a lack of pride and care in the appearance of the hotel. The surrounding hedge is vastly overgrown and the carpark is dirty with debris from the fallen leaves and lack of cleaning. Plus the covered front door reception area was never lit properly even though the spot lights are there but never used. This creates a miserable dark entrance area at night rather than a bright welcoming one. Inside the reception staff were very helpful; even though we requested a ground floor room during booking we were allocated one on the first floor. After a little wait reception changed things around and a ground floor room was offered. Our room was adequate but small and in desperate need of a refurbishment. Paint was peeling from the bathroom door; tile grout was stained black with mould around the bath, electric wall sockets were loose and the window was not functioning securely with a tilt function for overnight use etc., etc., and in today’s competitive market is just not acceptable. However having paid for our full five night stay in advance it was looking unlikely that we would get our money back. The website offers the standard room amenities but on arrival there was no kettle. Reception pointed out that tea and coffee making was available in the breakfast room 24/7 but this is just not good enough for an early morning cuppa whilst still in your jim-jams, nor indeed for your late night hot chocolate. The large screen TV had a problem with the controlling hand set and could only be turned off by removing the plug from the wall. Obviously the chamber maid did not check that this was a functioning item when servicing the room. Moreover our towels were replaced on the second day of our five night stay but only replaced with one of everything rather than the two which were taken away. They did manage to replace our shortage on requesting replacements at reception but someone was not thinking properly. Breakfast was adequate; but arrive in the dining room after 9.00am and the room resembled a war zone. Obviously the hotel is used during the working week by ‘trades’ judging by the vans that litter the carpark and following on from their early start it was unusual to find a table laid up for the meal ahead. There was only ever one person on duty in the dining room throughout our stay. Help yourself buffet, coffee and fruit juice machines do the job well enough. A cereal selection, French bread and croissant plus a selection of cheese and meat from the refrigerator. The breakfast room looks out over a garden with large windows, regretfully the garden is also unloved and overgrown, which is a pity as it could be so nice. On our first full day at the hotel the weather was windy and some of the carpark debris blew into the reception area which was still there four days later. Over all the entire hotel could be so much better with a decent caring team of management and staff. This hotel is currently lost in a time warp and should be so much better. Will we be back? Unlikely, which is a shame as we regularly visit the area to be with family. Regretfully the hotel does not do as it says on the tin…

Friendly staff and nice location The hotel is worth recommending for its nice environment and friendly staff. It is near a bus-stop and a supermarket. Besides, tasteful breakfast is provided. A good choice for people to have some fresh air.

Very good value! We have been very happy with what we've got! Apart from the fact that the doors to the rooms close with a lot of noise and that one of the bathrooms was rather old, it's been awesome, including the breakfast buffet! .. and as I could promise that my wee dog will be ABSOLUTELY quiet, he was allowed in the breakfast room, also, which was very nice .. :)