Holiday Inn Express Voorhees - Mt. Laurel , an IHG Hotel

No longer Hampton, poor service I stayed here from 3/21-3/23. The property changed ownership on 3/21. The desk had a note that as of midnight they were no longer a Hampton/Hilton property. Very frustrating that the change wasn't disclosed when I checked in. The stay started horribly when I checked in on the Hilton app. There was a note in the room selection part that said, "There is only one room available but it's a good one." So, that room was assigned to me. When I checked in, the rep noted I was in the suite. About an hour later, I received an email showing my rate had been adjusted from $89 to $159. When I went to the desk to inquire why, I was told that's the suite rate. I told her I don't want the suite then. It was the only room available when I checked in. She then proceeded to call the manager who authorized going to $109. The suite was a terrible room and I told her I'd rather not have that room at all. She then told me they didn't have any king rooms (which I had reserved) so I accepted a double in order to get the rate agreed upon. Since this is no longer a Hilton property (it is now The Inn at Voorhees), I will be moving my regular visits to the Spring Hill down the road.

Gross Never stay there. Room was old and not clean .. Broken closet. Old lime scale shower. Dirty furniture. Dusty rug. Overall disgusting terrible experience .. Don't waste your money. $300 for two nights was despicable

This Hampton Inn needs an upgrade This is poorest example of a Hilton property I have ever stayed in.This hotel needs a serious up grade in the condition of the rooms and the staff. Housekeeping did not have an adequate supply of freshly laundered towels.

Good place to stay in area I spent four nights at this hotel a week ago and have no complaints. My room was clean and plenty quiet. Breakfast was average for a free continental breakfast. Wifi worked consistently. The staff was friendly. Would stay there again if in the area.

Family Wedding Guests Stay Hotel noisy, TV freezing on news channel, cigarette butt left on bathroom counter. Not what I expected but arranged by Wedding Family Parents. Probably would stay somewhere else if had a choice but Hilton Honors Points were utilized toward total cost of rooms.