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Extended Stay America Suites Waco Woodway

Waco, Texas United States of America

Extended Stay America Suites Waco Woodway
3

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clint g
1 year ago
Excellent customer service from Gigi Gigi was working the front desk. Her customer service was excellent. She was very attentive and professional and thorough. She displayed all of the skills and attributes in leader ship of being a manager.

Amenities

Parking - Free
Internet - Wi-Fi - Free

Property Location
With a stay at Extended Stay America Suites Waco Woodway in Waco (Woodway), you'll be within a 10-minute drive of Magnolia Market at the Silos and Baylor University. This hotel is 1 mi (1.6 km) from Ascension Medical Group Providence Pain Management Clinic and 1 mi (1.6 km) from Ascension Providence.

Rooms
Make yourself at home in one of the 95 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Kitchenettes are outfitted with microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.

Amenities
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.

Dining
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.

Business, Other Amenities
Featured amenities include a 24-hour front desk, laundry facilities, and a safe deposit box at the front desk. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
jessib276
|1 review
WARNING. Do not stay here. WARNING!!! Do not try and stay here. There were Cockroaches on the bed. It was probably the worst hotel experience I’ve ever had. It was rated well on booking.com so I trusted it, but never again. I didn’t even stay the night and they refuse to refund me. The room was not clean, there was ash in the elevator, the whole place stunk, and i would never go back.
Charlie A
|1 review
Stay away from Extended Stay America My advice: stay away from Extended Stay America. Back in April 2023, we booked a room at their hotel in Waco, TX for our trip to see the eclipse on Monday, getting a decent rate because we booked so early. Then surprise, surprise, two days ahead of time they cancelled our reservation because of "overbooking".
DOUG M
|1 review
Lack of customer service. When arriving, the person working the desk was asleep. It took me 25 minutes to wake him up and then he gave me attitude to get my room. Several people were waiting in the lobby while I attempted to yell and make noise to wake the guy up behind the counter. I called the company online and they said they would send a security person out to make a round to see what was going on. We never saw that person either. When another worker was at the counter in the morning when I checked out, I let her know what happened. Her response was I’ll let someone know, not even an apology. We will not be staying there again.
Wendy R
|1 review
Not worth the Savings! Price was great, Room was pleasant and clean enough. We had 3rd floor room, elevator was out of service. No ice machines on premises, only empty ice cube trays in fridge. Both hot & cold faucets had hot water. Faucet handle on shower ready to fall off. Wifi was not free. Guess we got what we paid for.
clint g
|1 review
Excellent customer service from Gigi Gigi was working the front desk. Her customer service was excellent. She was very attentive and professional and thorough. She displayed all of the skills and attributes in leader ship of being a manager.

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