AmeriVu Inn & Suites - Waconia

I would never stay here again I’m not sure I can say anything positive about this hotel. The room was just plan dirty. There were cobwebs in the corners, stains on the sheets _. I went to use the iron and the whole bottom of it was brown and crusty. NASTY! Good thing I noticed it before trying to iron my pants. I took it to the front desk and he gave me a new one. I guess that is my positive but I should have never had to do that in the first place. Family members also stayed at this hotel and their room smelled like Mold. Bring your own towels because you will not want to use theirs.

Management very rude I had reserved the room for one week for a family member who needed a place to stay, I canceled the reservation when I found out they took up a fund for him. I went through booking.com. They sent me a cancellation notice and told me I should call the hotel in Waconia . They gave me the phone number and the cancellation number and so that is what I did. ( my family Member never stayed here ) I left numerous 4+ messages with my name and phone number asking the manager to call me in regards to this cancellation andno one did. On the fifth or sixth attempt, I got manager on the phone, he was absolutely rude inconsiderate and wouldn’t even let me ask a question. He said” I know who you are and don’t call here again and you did not go through us in booking reservation, Do Not Call here again,”, I said wait a minute, sir, I would like to talk to you and ask you a question , he said it is Friday, It’s busy I don’t have time for you”! . And that is when I said I’m very glad I spoke with you because I am going to leave a review !! I will never ever reserve a room or recommend this place to stay to anyone!!!! Management is very rude and unprofessional!!!!

Terrible! Terrible - stained, thin and gray/white towels (see picture of wash cloth that I DID NOT use!), dirty and stained carpet (food crumbs on the carpet-yuck), stained bed covering. My mom was in another room and her toilet was not working - contacted maid service and was told they have no maintenance on the weekend. Breakfast was terrible! Toaster not working properly! My sister's room smelled bad - like mold! Front desk person was rude on the phone when I called prior to make sure late check-in was okay. And.... our air conditioner clanked all night so not a good night's sleep. We wished we would have driven home from the wedding we went to and just got in late rather than spend $194 for this room! If they would so some serious maintenance, deep clean and replace towels and bed coverings, that would be a good start!

Do not go there There nothing good about this hotel expect the beds . Staff don’t care and feel inconvenience Breakfast is very low quality . Coffee weak as was the orange . At 9.30 the coffee was gone and no one cared about filling it. They are allow one chair in the room and that was a wooden desk We go there because we have family in the area . We have gone there on previous visit And it was a decent hotel . We will not go there again

Leaning a little left obviously… Fox News channel purposely blocked. Seriously ? Seems a little suspicious that Fox News is the only channel that I could not watch. I was wondering if it was only my room but when I went to lobby TV and tried it was blocked there as well. And what news organization channel do you think was on?… MSNBC… nuff said