Sleep Inn Walterboro I-95

Bed Bugs!!! During my working career I spent several hundred nights in hotels including the Sleep Inn in Walterboro, SC. During my stay at the Sleep Inn I found it to be adequate and convenient to the Interstate. I recommended this hotel to my father-in-law on his drive back from Florida. He ended up spending one night on April 2, 2024. The following day on the drive home he began to experience extensive itching on his back and arms. Once home he looked and saw 3 bites in a row on his back and several on his arms. After several days when the bites continued to bother him and he started to swell up he went to an urgent care facility whose doctor confirmed they were bedbug bites. He also found one on his carpet and evidence of the bugs on his bed dust ruffle. He had indeed brought them into his home. Calls to the Sleep Inn, alerting the staff to this matter were not returned. Similar calls to Choice Hotels Customer Service resulted in them telling us to deal with the hotel directly. After repeated attempts we were able to get thru to the Sleep Inn general manager, Lisa, who denied the existence of bed bugs and said she would send the pest inspection report via email that afternoon. It never came. Called her the next day to ask why we didn’t receive the report and she admitted that she never sent it because she was having the room reinspected and thought we would like to see that report instead. We said that, no, we didn’t want to see a report for the room almost 8 weeks later, we wanted to see the original one. Lisa agreed to email it and once again it never arrived. Made one more call to Lisa only to be told by the desk clerk that she wasn’t available and didn’t know when she would be in. Not only did my father-in-law have to deal with the trauma of bed bugs but spent over $1,500 to have them exterminated from his home. Obviously this experience has left a negative impression on both the Sleep Inn and Choice Hotels.

Excellent Choice For Overnight Stay Stopped for an overnight stay while traveling to Florida. The hotel was very nice. The lobby was welcoming, and all staff personnel were polite. The room was tastefully decorated with comfortable beds and a clean bathroom. The hotel's location is good as there are several restaurants nearby.

Sadly Lacking In Comfort and Service I should have know better but I was trying to save money. The overall cleanliness was lacking and the bed was horrible. The last straw was this morning. I was putting on my makeup and housekeeping knocked on the door. Before I could get to the door, she let herself in and said “you have checkout”. It was 9 am. I’m glad I still had my pjs on. I also had the do not disturb sign on the door but that didn’t stop her.

Bedbugs My elderly father stayed one night and ended up with bedbug bites. I reported this to the front desk 4 days later after I heard what happened. The front desk clerk told me that the manager was out for the weekend and she would call me on Monday. No return phone call. I only called so that they could check the room so that other travelers wouldn't have the same experience. Hopefully they notified housekeeping but I doubt it.

Don’t do it! I should have listened when I read other reviews! This place was horrible. I told the receptionist upon checking in to please put us in a room away from I95 traffic. She didn’t. We were in room 101. The bed was clean and the shower was great but that’s it. The room was not cleaned well and when we turned on the fan, it smelled like literal feces. It was gross. So hot sleeping and the traffic was so loud that it sounded like thunder in that room! Needless to say, we never slept. It was a terrible experience. Save your money and go somewhere else.