Black Bear Lodge
Waterville Valley, New Hampshire United States of America
Black Bear Lodge
3.9
Select room:
898kelly
4 days ago
Excellent Family Reunion based at the Black Bear Lodge Jim and the entire Black Bear Lodge team were terrific hosts for our recent family reunion. Our cousins from all over the USA and Canada were all very happy with their rooms, the lodge's location, amenities and great customer service from staff. Highly recommend!
Need To Know Info
The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.
Customer Reviews
Reviewed on
danno158
|1 review
Dirty, un-maintained building and room. We’ve been coming here to the Black Bear Lodge for 40 years. It’s been in decline for about a dozen years. This August we stayed for three nights and found our room to be absolutely filthy. The living room furniture was gross. Sticky, worn and smelly. The corridor rugs on the 6th floor were also filthy. Our check-in was argumentative. We simply asked for the loft room that we had confirmed thru phone call and email and was told that we hadn’t booked it. (!). Upon showing our receipt we were given the room that we’d booked. I sure wish I’d taken another room. As noted, our room was worn, decrepit and not taken care of. Oh, and our only toilet didn’t flush completely. Ever. I wouldn’t stay here again for free.
898kelly
|1 review
Excellent Family Reunion based at the Black Bear Lodge Jim and the entire Black Bear Lodge team were terrific hosts for our recent family reunion. Our cousins from all over the USA and Canada were all very happy with their rooms, the lodge's location, amenities and great customer service from staff. Highly recommend!
CruisingDoc
|1 review
Prior reviews do not do it justice! We hadn't been to Black Bear Lodge in 20 + years and the negative reviews were a concern. Don't let the reviews fool you. This place is still awesome. We stayed in room 512 which was furnished nicely. It was very clean. Beds were comfortable. The amenities (pool, hot tub, game room, coffee in the lobby and access to the Athletic Center) were great. The lodge was a quick walk to the Town Square too. There we found several good restaurants. We loved having bus access to the slopes and the quick walk to ice skating. Our biggest like was the friendliness of the staff. Everyone we met was so helpful and welcoming each time we returned back from an activity. We will definitely not wait another 20 years to return. Go! Stay there! You will love it.
353jennc
|1 review
A fun place for this hockey family We stayed here for a hockey tournament and rented 10 suites. Every family had a great time. All the rooms are updated differently but every room was fine. Full kitchen, dining and living area and separate bedroom area. Walkable or quick minute drive to the adorable town square that has shops, restaurants, a general store for all your needs, and the ice arena. If the pool or hot tub is closed the Athletic center is a quick 2 minute drive and is included in your stay. You could spend hours in there. The staff at Black Bear were very nice and accommodating. Highly recommend for a vacation or hockey tournament (the town hosts a lot of them)
neiln852
|1 review
Stay away. Advertised amenities not available Disappointed. Dated facilities. Arcade is coin op with poor options for obtaining coins. Pool is advertised on website, but apparently it has not actually been open for some time. Staff not helpful. My advice is to go elsewhere, especially if you have kids.