Red Roof Inn Columbus Northeast - Westerville

Basic, No-Frills This motel is a basic, no frills (think breakfast, mini-ref, coffee makers) motel. In need of refurbishing; but clean and about 50% of other motels in the area. Pillows thin, still the beds were comfortable. We got what we wanted, a place to sleep for the night.

Do not stay here. We stayed in the the red roof in in Westerville Ohio on 11/21/23 We moved the mattress to try and kill a bug and found a huge puddle of blood and a big chunk of hair under the bed. We packed up straight away and asked for a refund at the front desk. There was a lot of resistance about refunding the room even though we had only been in the room for one hour. She called me the next day offering a refund. 3 weeks later still no refund and after losing more energy by trying to talk to management I was told it was complicated because of a third party booking system. I booked and paid at the front desk. There was no third party involved. We are a military family and we almost never get to come home. This experience really damaged the connection for our kids to our home town. "Mama, remember when we saw all the blood in Ohio"? What happened in that room mama"...... I can't make this stuff up.....

Very Poor Maintenance The room had fruit flies, the tub didn't drain after showering, the sink stopper was broke and didn't drain, the lights between the beds were inoperable, the clock between beds was broke and the AC blew lukewarm air. Nobody at desk in morning for check out.

Roaches!! Broken. Dirty. Gross. Room reeked of weed. Bathroom door back panel completely separated from door frame and hanging on by a tiny bit of wood. Light switch been bed broken, didn't work well at all and was filthy from unclean hands and old, nasty food. The sheets had stains and were not crisp and clean looking. Bathtub was chipped, rusty and the water leaked out of the faucet nonstop. I was getting ready to wash my hands and face and a roach crawled out of the sink overflow. I squished it with a tissue and left it to show the clerk. I demanded a refund as I wasn't staying one more minute there and the clerk was more than accommodating. He came to the room to verify everything I'd said and said his boss will process the refund the next day and I would see it in 7-10 days. Very angry that happened, that roach. I do NOT want to be bringing those nasty things to my home in my suitcasees or sleeping with them either!! Apparently other hotels there are full of roaches as well. Gross. I'm hoping I do see that refund really soon and that the hotel manager sees this and hires an exterminator! :-(

Clean and safe Older but very clean & safe! No complaints would recommend & if in the area we will stay again. Close by to shopping & restaurants. Able to park in front of our room #104. Convention right off highway. Close to all the Colleges and Universities.