Quality Inn & Suites Munising

Pleasant surprise! We booked a king suite and were very pleased with the room. There was a sitting area with sofa bed, coffee table, upholstered chair, table with a chair and lamp, and a TV. A door would open to an adjoining room if you arranged one. A nice feature is pocket doors separating the bathroom area from the sitting room and the bedroom allowing for privacy whether someone is sleeping on the sofa bed or if you just have a couple where one person wants to go to sleep while the other is still awake. The full bathroom has its own door, plus a separate sink and vanity. There’s also a closet in this section with a door. Finally the bedroom itself was plenty big. Why a 4 instead of 5? There is still some work in progress and needed. Our bathroom needed a little refreshing. Listing indicates a bar / restaurant but it was not operating when we visited. Breakfast was minimal and there was only one person to watch the food and run the front desk. But it was after Labor Day, a time when many businesses shut down or cut back, and most everyone is short of help.

FANTASTIC STAY!!!!! NOTE: This location is now ‘Quality Inn’. We were met at the front desk by the most wonderful & friendly person, Kris, who welcomed us and made us feel at home! Room was clean! Bed was comfortable! Light breakfast was delicious! Staff were friendly! Easy access to main road! We were a short drive from the Pictured Rocks Cruise as well as the ‘downtown’ restaurants! We will be back!

Amenities listed NOT AVAILABLE. Management rude. Rooms sub-standard The website for the hotel advertises a restaurant and bar. They were not open during our 3 day stay. Priceline, booking.com also advertises a beautiful pool. The pool has not been open since COVID initially began. There was a dirty washcloth hanging in our shower upon arrival, the bed made a noise all night, the air filter in AC was filthy, the bathroom fan did not work in two rooms and to top things off the air conditioner quit. The plug and the outlet were stained with black and we were in fear of a fire. We brought these to the attention of management on sight and were met with very rude and unprofessional responses. She basically accused us of causing trouble and why didn't we check out an go somewhere else. Said we probably couldn't afford a different hotel in the area. Said couldn't you tell the shower was clean? I said no, as it looks the same now as when we got there. The bathroom fan didn't work, stains around drain, showerhead not affixed to wall, woodwork appeared as it had been wet, etc. Went on to say we needed to contact our booking site to make an adjustment on bill. But, the booking site tried multiple times to contact business and they would not answer.

Worst hotel I've stayed in. We booked the hotel online, thought we were booking direct with hotel. Found out guest reservations is not direct. Pictures showed a pool, restaurant & bar. Pool has been closed for years & bar & restaurant was closed. Room had rusty bathroom faucets. Air Conditioner didn't work with remote so unplug. It had burnt outlet & plug. Which I believe was a fire hazard. Worst experience ever in all my travels. Manager tried to turn it around & make it sound like we were the problem. Found out booking was thru booking.com charged an extra $200.00 for fees. Booking.com misrepresented the Inn & manager failed to call when we requested to talk to her.

A Place To Return For the record this is no longer called Econo Lodge Inn & Suites. It is now called Quality Inn & Suites. Large room in a beautiful setting. Huge area outside of motel to sit and enjoy or for kids to play. Good breakfast in a large breakfast area and good staff.