Spark by Hilton Wichita Falls

Worst Hotel Ever I was on my way home after returning my grandchildren to Oklahoma, and was exhausted after driving since very early that morning. All I wanted was some sleep so I could get back on the road the next morning and get home. I Checked in to room 215. When I pulled back the bedspread, I found a bed that had OBVIOUSLY been slept in. There was debris along with a green lighter they had thrown the covers over. The front desk was still nice at this point and sent me to room 217. Although there was a long black hair in the covers, I assumed it was the maid’s since the bed was clean. I noticed there were no towels so I called the front desk. She was not as nice now and said I would have to come down and get them, which I did. When I got back to the room I took off my shoes and immediately put them back on since the floor felt tacky. I looked closer at the room and could see the trash hasn’t been taken out, counters still had debris from the last guest & hadn’t been wiped down, plus the security lock on the door was missing. I called the front desk again where now the “lady” was really irritated and rudely told me she couldn’t keep moving me because I didn’t like the room. I tried to tell there was a big difference in not liking a room and not wanting to sleep or use a bathroom in an unclean room. She refused to move me. I called next door and begged for a room since they were full up. I lucked out since one of the front desk people has family that has not shown up so I got a room. I packed my chargers back up and took my keys to the front desk. I told her they should be ashamed to expect people to stay in rooms that had not been cleaned especially in times of Covid! The desk clerk laughed at me because I was upset over dirty rooms. The first two photos are of the dirty bed. The others are of the second room with stuff in trash cans and in the floors. The last photo is the front desk clerk that finds it ok to give people possibly Covid infected rooms. She is usually outside by the door smoking so I was lucky to get a photo at the desk. Do not stay at this place unless you bring Lysol spray and bedding!

Worse than a motel 6 The fridge was leaking water than ran almost to the door. We found this after showers so we used our towels as well as all of the remaining towels to dry this. Next we found black mold in the shower ceiling. We stayed over the weekend. House cleaning did nothing (Do not disturb was never hanging). Including not replacing towels and not drying the floor where the fridge continuously was dripping water that would reach the door within a few hours. When management was told they shrugged their shoulders and had no care at all. Would recommend staying as far from this place as possible.

Look elsewhere This hotel is quite less than desirable. Other than its convenient location, there wasn't much good to say about our stay. Pros: convenient Cons: old, dingy decor, small pillows, thin walls, thin bedding, the carpeting in the hallway looked dirty. There was a hole in our wall. I didn't like the remote was attached to the bed with what looked like an old school telephone cord. The side table lamp shades were broken. Everything just felt dirty. If you are looking for a nice room, good amenities, please look elsewhere. This hotel does not offer breakfast. Although the rooms are all labeled as non-smoking, there were guests who were smoking in their rooms. No soap, shampoo, conditioner, or mouthwash bottles, they are all in refillable containers attached to the wall and shower. Considering these can be opened by anyone, bring your own if you play on staying here. This hotel is great if you're just needing a place to lay your head or stay after a party. I would not consider staying here again...ever.

Stayed on second floor room 209, and it sounded like a herd of elephants were right above us. Stayed on second floor. Neighbors above us were very noisy, stomping around on hardwood floor. If I had known the rooms weren’t carpeted we would’ve gone elsewhere. No individual bottles of shampoo, soap, etc. Container on shower wall. It was out of hair conditioner. Towels were very small and thin.

Not again Partially renovated. Strong odor of cleaner but floor wasn't swept. Moldy shower. Feeling duped by internet reviews that didn't mention the gross factor. TA wants more words? Small tv, just makes it feel old. Same for red bedspreads. Pillows are teeny tiny. Sheets do seem clean and we're tired so here we stay for one night only.