Holiday Inn Express & Suites Willcox by IHG

Adequate Landscaping: Minimal Lobby: Narrow, unadorned Staff: competent with tattoos and multi-colored hair Elevator: One slow elevator for three floors Room: King suite is good size, furniture is marred and old, dark carpet is drab, mattress is a bit soft, but good. There was no bar soap, the shower curtain needed cleaning. Noise: Plenty of noise from nearby rooms and outside. No road noise. Fitness room: Not good. Two treadmills, one out of order, one recumbent bike, foot strap on only one pedal, weight bench, but no weights. Narrow room, not much floor space for ground work. Clock didn't work. Business center: No privacy, in the middle of the narrow area between the lobby and breakfast area. Breakfast: Good Internet: 26 Mbps down, 8 up.

Perfect Stay Prompt professional staff, military friendly, clean, spacious, conveniently located. Cozy beds. Competitive prices, great value for the money spent. Clean towels and linen. Pet friendly. Equipped with what I needed to be able to relax.

Great except for one thing… The staff was amazing. Very friendly and helpful. The room was super clean and the bed was comfortable. The only reason I didn’t give the property a five rating is that the shower floor was so slippery I felt like I could fall at any moment. There was no grab bar in the shower itself; there was only the one as you got out. Supposedly the tubs will be replaced soon and the surfaces will be safer, but confirm that before you check into Room 331.

About the worst Holiday Inn I've stayed in In short, find somewhere else to stay, if you can. We came to Willcox to see Chiricahua National Monument and the sandhill cranes. If I had it to do over again, I'd find another city to stay in. I think the Holiday Inn is about the best hotel in this town, but that isn't saying much. This hotel does not live up to Holiday Inn Express standards. I've stayed in many Holiday Inn locations over the years and find most of them to be clean and pleasant, and some have been downright wonderful. This property is shameful, frankly. It looks shabby on the outside, but more importantly, it's shabby on the inside. The wall in our bathroom was literally rotting away, and the tub was filthy. It didn't drain, which meant I was standing in several inches of dirty water while trying to get "clean." It didn't help that the two choices for the showerhead were a trickle from the center, or a circle of mist. I don't like a particularly hot shower, but the water was even too cold for me. The walls were so paper thin that we could hear every word of the conversations going on, on the rooms on both sides of us! Maid service woke us up on our checkout morning because the computer system automatically checks you out, whether you are ready to check out or not (I mentioned this problem to front-desk staff, who laughed and said "that always happens!"). Everything is just dirty and old. The walls and doors need a fresh coat of paint. The elevator is ridiculously slow, and the carpeting inside is ragged and fraying. The breakfast was among the worst of the free hotel breakfasts we were served at hotels during our entire vacation. The oatmeal had and inch of water floating on top, there was no orange juice, no pastries, and the pancakes that came of out of the machine barely cooked. Bleh. We were headed back to Phoenix the next day - I honestly wish we'd just continued on our journey and found somewhere nicer to stay.

Relaxing Hotel Nice hotel, clean friendly staff. It can be a bit loud with guest slamming doors. I spoke to front desk about this.Oh and the front desk clerk at check in was a younger guy and amazing. So helpful! Other than that, it was enjoyable and I would return.