Holiday Inn Winchester Se-Historic Gateway by IHG

Winchester, Virginia United States of America

Holiday Inn Winchester Se-Historic Gateway by IHG
4.5
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Kathleen B
1 year ago
Honest people turned in forgotten bag and mailed it back to me. I inadvertently left behind a very important little bag in my room. The bag was filled with all my jewelry- including my engagement and wedding rings! When I got home and realized my bag was missing I immediately called the hotel. Holly at the front desk said they had my bag and would send it right out to me. I asked her to look in the bag, but did not tell her what was in it. She said when they get a left behind bag from housekeeping they put it in a secure bag and can not touch it. I was a wreck until I received my bag a few days later with all the contents intact! Holly told me the woman who cleaned the room from housekeeping (who I have not been able to find her name unfortunately) gave her the bag. This woman could have gone through my bag and taken all my jewelry and never turned it in, BUT she didn’t! Very honest, hardworking and thoughtful people work at this hotel and should be acknowledged and rewarded!! And btw- hotel itself was very clean and comfortable.

Amenities

Pool - Indoor
Center- Fitness
Parking - Free
Internet - Wi-Fi - Free
Restaurant

Property Location
Located in Winchester, Holiday Inn Winchester Se-Historic Gateway by IHG is in the historical district, within a 5-minute drive of Shenandoah University and Apple Blossom Mall. This hotel is 2 mi (3.2 km) from Patsy Cline Historic House and 2.4 mi (3.9 km) from Shenandoah Valley Discovery Museum.

Rooms
Make yourself at home in one of the 130 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.

Amenities
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.

Dining
Satisfy your appetite for dinner at the hotel's restaurant, Kems Restaurant, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Winchester? This hotel has 1660 square feet (154 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Need To Know Info

The room rates listed are for double occupancy per room unless otherwise stated and exclude tax recovery charges and service fees. The actual booking amount will be charged in USD. See FAQs for more details.

Customer Reviews

Reviewed on
426kimberlyl
|1 review
Overnight stay There was a dead mouse in parking lot. Outside are was nice but tables were not clean. Pool bathroom was very dirty. The picture in the bathroom has some sort of spatter, also splatter on bathroom walls. The bathroom was not stock with enough towels and tissue was eCarpet was gross.
Terry D
|1 review
Disgusting for a Holiday Inn This hotel is a disgrace to the Holiday Inn chains. They provided us with a fully handicapped room. We are not handicapped. The carpet in the room was worn down to the floor. Room was old. I reported this to the front desk and expressed that I don't want to take away a handicapped room from someone who needs it. She provided us another room that was just as bad, but not handicapped. We did not want to place our feet on the floor. This is the worst experience we have ever had and we stay at a lot of Holiday Inn and Express hotels. The hotel has no free breakfast. It is considered a full-service hotel. I would not recommend staying at this hotel.
Kathleen B
|1 review
Honest people turned in forgotten bag and mailed it back to me. I inadvertently left behind a very important little bag in my room. The bag was filled with all my jewelry- including my engagement and wedding rings! When I got home and realized my bag was missing I immediately called the hotel. Holly at the front desk said they had my bag and would send it right out to me. I asked her to look in the bag, but did not tell her what was in it. She said when they get a left behind bag from housekeeping they put it in a secure bag and can not touch it. I was a wreck until I received my bag a few days later with all the contents intact! Holly told me the woman who cleaned the room from housekeeping (who I have not been able to find her name unfortunately) gave her the bag. This woman could have gone through my bag and taken all my jewelry and never turned it in, BUT she didn’t! Very honest, hardworking and thoughtful people work at this hotel and should be acknowledged and rewarded!! And btw- hotel itself was very clean and comfortable.
Addison727
|1 review
A Surprising Sweet Stopover The Holiday Inn - Winchester SE-Historic Gateway turned out to be a perfect and surprising sweet stopover. It was a long day's drive to get there but Marie greeted us with a big smile and wholeheartedly welcomed our kitty as well. :) It was a very nice Holiday Inn and the room was clean and relaxing. Breakfast was the "icing on the cake" and it was because of Brandy who was our server. A terrific disposition and jovial personality on an early Monday morning. The food was delicious, as well. Clearly - an overall nice stay at this hotel and we highly recommend it.
brittrains5
|1 review
Nice surprise I was pleasantly surprised by my stay. The staff is very kind and professional. The hotel was quiet despite being full. The bed was comfortable as were the pillows. The room was clean and very nice for the price. I have since stayed there twice.

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