Comfort Inn & Suites Woods Cross - Salt Lake City North

Great Value in a Great Location Really pleasant stay in a great location for access to Bountiful, UT and the greater Salt Lake City area. Friendly staff, good price, and really great accommodations. They do offer a free continental breakfast. It's also within walking distance of some nice restaurants. Would gladly stay here again.

Warning. Stay Somewhere Else!!! Run Fast!!! This property is between the back of a Smiths grocery store on one side and a Murdock Chevrolet on the other. Parking is tight and limited. We used Priceline to make th room reservation. The first room we were assigned was a king suite. This is what we had paid for. The sheets had not been changed. There was a large hairball on the right side of the bed inside the sheets. It was composed of long blonde and brown hairs twisted together with lint. There is no way this could be missed if you we changing sheets on the bed. On the left side were lots of loose dark hairs. This room had a funky smell to it and carpet was filthy. The only other room available was a double queen. We had bugs crawling on us all night...spiders and flying insects. The carpet was filthy with a huge stain in it, right where you had to walk. This hotel is also right next to the interstate. You could throw a rock and hit it. There was constant traffic noise even above the fan sound of thea/c unit. The hallway carpeting is even more filthy than the room carpeting. The free hot breakfast is gross with limited seating in a small room. Staff were helpful and courteous, but there was nothing else they could do. Priceline was of no help. They offered us a 15% off our next reservation. This was as helpful as a free hamburger at a greasy roadside joint. My take away is you would be better served to stay away from Priceline and definitely stay somewhere else. I would rank this property a 4/10. It doesn't deserve a 2.5 star hotel ranking. I would give it a 1.0 star ranking.

Older place... This hotel was clean, comfortable, and not so quiet since it is right beside the interstate and the windows are thin, single pane ones. The furnishings are very old, as is the bathroom. Breakfast was typical of what you would expect from a hotel of this type. I would stay here again if I had to....

Extremely Excellent Customer Service Our 902 mile trip was taking longer than anticipated. We called the hotel to advise them we wouldn’t be in until maybe after 2 AM. Abhi told us not to worry, that the room would be ready for us anyway. He was correct. The second night of our stay, We had a difficult situation which was very hard for us to fix. Abhi stepped up and took control and resolved it. He single-handedly saved us $124 that would’ve been lost. His customer service skills went above and beyond the expected. Another reason we love staying at Comfort Inns. PS. We love the large sausage patties and country gravy also.

Don’t go here. We just barely left from an amusement park and we were tired, our other friends got their room but we got a call saying that our room was canceled. We tried to get another room and it was such a trouble and they charged $244 for a normal room ($244 is for suite) when a normal room is $150; which the website said. They were just being lazy and one of our friends was on the phone with the manger and the manager was cursing at her and saying the F word and using bad language. She obviously was mad and was yelling back. They charged $500 pending on someone’s card. When we got a room someone else was in it. I recommend not going here unless you want to be mad. At the end of the day we had no rooms, the employees didn’t have a clue and they were mean and they rolled their eyes at us.