Macdonald Bear Hotel

Great location, authentic, comfortable but not luxurious A building with character with individual rooms brought up to date in terms of comfort and facilities. In the main building access to the upper floors was a little awkward due to the style of the staircase, and the stairs directly above our room leading to a higher floor creaked whenever in use. This is reflective to the age of the building, but something to be aware of if this may be an issue for you. Staff friendly and polite and a great location for visiting Woodstock and Blenheim Palace. Service from the kitchen was slow at breakfast for both the days of our stay. This was recognised and acknowledged by the waiting team.

Standards Fallen Reception staff were lovely and helpful. The room was cold and we had to make use of the plug in radiators, the toilet did not flush properly. During the evening Kitchen staff were shouting and very noisy , the next morning it was similar to awakening in Ibiza , loud music being played in the Kitchen blasting away . Breakfast was okay service was not brilliant, a little disturbed to see the waiter spraying cleaning fluid not only over the table , but somehow forgot to remove the sugar and milk from the table so this also had its fair share of fluid of it ….. In all sadly a very disappointing second visit, the standard have fallen dramatically.

Overall perfect for our family and dog Arrived and parked at hotel no problem Perfect in a small village to get a car park We were a family with a 1 year old and small dog As previously stated the hotel is slightly tired but the service from staff makes up for this Definitely stay again

Great relaxing experience Really lovely experience, room was clean, everyone was helpful, car park made life easy and breakfast was tasty. Would recommend

Swerve the restaurant I was sent to Macdonald Bear Hotel by work for a course that was near by. The Hotel, although old was lovely, my room was lovely except for a loud and runny toilet and the absent remote control but I didn’t report this to staff because they weren’t deal breakers (28) but the restaurant was the deal breaker. I was asked on arrival about allergies and intolerances I, pointed out mine being gluten intolerance (it won’t kill me but the aftermath, it’s painful) at the table I was asked, when the only thing I could eat as a vegetarian, was a vegan burger, I asked for no bun and then NO relish, I told him I was Gluten intolerant which he nodded at and carried on with the rest of the table. The Luke warm!! breadcrumbed!!!! floppy bean burger arrived with built in relish!!! I’d give the French fries a 10 (it’s a chip! what could go wrong?) BUT they were salted by a very Heavy handed Salter, I can salt my own chips!!! As can most people and there was salt in the table and I’d say it was 50% salt 50% potato 5/10 but they were hot and well cooked. My fellow dinners all had the Fish n Chips and they all moaned that the fish was warm at best and 1 refused to eat it. The initial reaction to the expense of each dish was jaw dropping after seeing and trying to eat it we were left in sheer disbelief, if I went again I’d go elsewhere in the village. The breakfast service was pleasant but felt slow as we had a time limit. All this said the majority of staff were pleasant and smiley and that made the experience all the better.