Comfort Inn & Suites Wylie

Summer camps are better Here for a conference. Several teachers stayed here. Some are close business associates and friends. Only thing nice was the AC. The rooms smell of mold/pee. Half the bulbs don’t work. I had to spray Lysol twice a day on the ac filters to get a better smell in the room. The beds, wow. A Futon would be more comfortable.

Clean, quiet, and comfortable I booked this hotel for four nights to see the total eclipse. It's on the far end of town, not near restaurants or shops (except Walmart). We've stayed at several Comfort Inns, and this one was lovely. Our room was clean, quiet, and comfortable. The real difference, though, was the breakfast attendant. She kept the hot food coming and was busy keeping every surface clean. At other Comfort Inns, bored staff do the bare minimum. Here in Wylie, she was dedicated to her work. Nice to see! No issues with the rest of the staff; they were helpful when needed.

good value convenient, well run, clean and efficient. breakfast was more than adequate, with eggs, hash browns and biscuits and yogurt. staff was pleasant and organized. apparently, the review must have 200 characters, so i added the last sentence.

Heartless! I tried to book a room for a family that had no where else to go over the phone. I was told I couldn’t do that. I asked if I can pay for the room online for her. She told me no I couldn’t do that. Wtf is wrong with you! I literally do my entire life online but apparently can’t buy a night for someone in need? DO BETTER!

I'd suggest you pass on this one Hate to write a bad review as I know everyone has there bad moments but I feel compelled to share our experience. We had a Thursday -Tuesday stay in late May, party of two. Check staff was ok but they accidentally charged us for out stay THREE times and we had to pre pay before getting our room which was something I wasn't accustomed doing. Problem was solved after we left and two of the credits were on my bank online ledger after saying something to the front desk at checkout. I asked them for a name and or number to reach management if this matter did not clear up in a timely manner. I was handed a post note with two first names only. Thankfully I didn't have to pursue since I was credited a few days after checkout. The staff itself was pretty hands off and lacking professional attitude. Several times during our stay there was a sign mounted at the front desk stating that they would return soon but once that time ran over six hours in the morning to afternoon and no one was at the desk. Rooms were less than to be desired but considering the rate, I can't really gripe but... Lights are that horrible florescent kind and towels are thin,scratchy and very few. Found a live bug inside the bed but thankfully he was the only one I saw. And as for housekeeping we had none. They were suppose to come and clean every couple of days but we did sleep in so...But I did track down a housekeeper in the hallway and ask if we could please trade out for some clean towels. Her reply was "What is your room number" and "Sorry that's not my room, you'll have to find your house keeper or go to the front desk". I ended up having to wash the towels myself at a friends house while we were visiting in town. And that leads to something I didn't like, no laundry facility at the hotel at all. Nothing on the hotel itself but we had a party stay in the room down the hall from us that left their dog alone in the room while gone and it was barking and whining to get out. Again no one at the front desk or anywhere to ask for help. All in all the hotel felt shady and not friendly for us. We travel to this area yearly and this was out first and last stay in this hotel. I found out through my friends in the area that this hotel WAS a Best Western but changed to a Comfort Inn so it has new owners. That's were I think the problems may be from.