What services does your business offer and what makes your business stand out from the competition?
Unlike P.O. Boxes, our mailboxes will have a real street address, which is a more professional option for individuals who conduct business from their homes. We can also accept UPS, FedEx, USPS, and DHL packages on your behalf, so you won't ever have to worry about being home for a package again.
What was the inspiration to start or run this business?
Facing the constant, long lines at the post office had us wondering if we could find a more efficient way of helping customers ship their packages.
What do you love most about your job?
Because this is a small business, we have the opportunity to help customers and build a relationship with them on a 1 on 1 basis. This business gives us the chance to provide better and more efficient customer service, on a local level.
What is the best reaction you've ever gotten from a customer?
We see many of our customers a few times a week when they come in to access their mailbox. This gives us a chance to get to know them by name. We get complements from many of our customers just because they feel we are friendly and get to know them.