In 1993, after years as a tech in the carpet cleaning industry, Gregory Cole founded Pro Carpet as a one-stop shop providing the best carpet-cleaning practices he had learned during his career. Gregory's team, which now numbers more than 30 techs, begins each carpet-cleaning service with a thorough walk-through, during which customers can point out specific soiled areas before the techs evaluate carpets for their levels of dirt, stains, and rainbow sprinkles. As they begin to clean, they employ steam-based cleaning and stain-specific products, such as the company's proprietary enzyme-based pet-stain formula, to remove odors and soils.
Pro Carpet's expertise also extends beyond carpeting, tackling upholstery and area rugs with the same thoroughness. They can also be called upon to repair water damage, clean office cubicles, and sweep dust and allergens from inside air ducts with professional-grade tools that improve air quality.
What services does your business offer and what makes your business stand out from the competition?
we have been providing the residents
with excellent and unsurpassed service for the past 7 years. Our specialized technicians are professionals and provide individualized expert advice and recommendations as requested.
What was the inspiration to start or run this business?
Our inspiration derives from understanding the health benefits of a clean duct system for families and businesses.
What do you love most about your job?
What we love most as a business is to receive calls and emails from satisfied customers.
What is the best reaction you've ever gotten from a customer?
“I have seen the change in my families health, thank you for your great service.”
Kiwi Clean Carpet combines their 20 years of experience with trained technicians and steam cleaning equipment all in order to render carpets as clean as the day they were just peach fuzz on the floors of an empty room. The technicians employ a six-step carpet cleaning process that includes high-powered extractions, a specially formulated pH-balancing fiber rinse, and deodorizer. This way, they're able to remove deep layers of dirt and stains and leave the carpet looking spotless, feeling soft, and smelling nice. Kiwi's staff also offer maid services—their maids work with the client to formulate a 48-point checklist that's tailored to the client's needs. That means that in addition to the essentials—kitchens, bathrooms, floors—clients can choose what they'd like the maid to direct their focus to. The staff also uses Green Seal-certified green products, HEPA vacuums, and microfibers in order to keep the planet as clean as the homes they service. Other services include upholstery, tile and grout, and duct cleaning.
Signature service: Carpet Cleaning
Staff Size: 2–10 people
Average Duration of Services: 30–60 minutes
Pro Tip: We offer morning, afternoon, and evening appointments, including weekends and same-day service.
Q&A with Erica Manson, Marketing Coordinator
Describe a time your services really changed a client's life for the better.
We've received rave reviews from numerous customers. From making it out to a last-minute emergency appointment, to changing the opinion of a customer who didn't believe in honest carpet cleaning companies because of previous disappointments.
Besides making clients happy, what do you like most about your job?
We love being able to show customers that it's possible to get a superior carpet cleaning without breaking the bank.
Do you or your staff have any special certifications or degrees?
Our technicians are all experienced and undergo routine training to ensure they're the best in the business. We are also licensed, bonded, and insured.