What services does your business offer and what makes your business stand out from the competition?
Super Serv is a Better Business Bureau–accredited maintenance company that offers a variety of services such as carpet steam cleaning, handymen, painting, appliance installation, and maids. Our mission is to offer our customers one point of contact for all their home-and-business service needs.
What was the inspiration to start or run this business?
Super Serv started as a carpet-cleaning company but quickly realized the customers we served had other service needs but did not know whom to hire for these projects. That's when we partnered with a local renovation company to create Super Serv maintenance solutions, an all-in-one service company.
What do you love most about your job?
Being able to improve our customer's quality of living. From a clean carpet to a fresh coat of paint, we are readily available to help you with your project and make your home and business a better place to live and work.
What is the best reaction you've ever gotten from a customer?
Out of all the reactions we have gotten, one clearly caught us by surprise. We performed a small-budget renovation in the city of Watertown, Massachusetts, and the customer was so thrilled with our crew and their work that they sent a handwritten letter to all the crew members involved in the project to thank them.
Point to any area inside your home—be it the floor, carpet, or counter top—and chances are, Bella Rose Clean Team can get it spotless. Driven by pride in their workmanship and a goal of customer satisfaction, the technicians help homeowners to rid their spaces of grime and gunk in a timely fashion. They eliminate spots from upholstery and fabrics, erase smudges from windows, and
clean up exterior walls that have been vandalized by graffiti artists or birds in their abstract impressionist phases. Customers, meanwhile, can simplify the process by choosing one of Bella Rose's customizable recurring cleaning packages in which crews return to clean on a weekly or monthly basis.