Park Shuttle & Fly has been a reliable and convenient parking alternative at Logan Airport for more than 35 years. Located near the terminals with free shuttles orbiting the airport, Park Shuttle & Fly promises a quick way for visitors to leave their cars and catch a flight. Customers pull up to the window and tell the operator when they can return, drop off their car, and then catch a shuttle ride to their terminal. When they land back in Boston, they call Park Shuttle & Fly, who sends a shuttle to pick them up and reunite them with their vehicle. Meanwhile, cars are secured and safe while travelers are away, meaning they aren't in danger of being tampered with or getting into illegal craps games with their window dice.
What services does your business offer and what makes your business stand out from the competition?
Airport transit within New England. 24/7 service. Stylish cars. Professional drivers. Affordable prices.
What was the inspiration to start or run this business?
Our passion and desire to give back to the community. Our service keeps us in direct contact and renews our belonging to our community.
What do you love most about your job?
The expressions of content and satisfaction of our customers.
What is the best reaction you've ever gotten from a customer?
A hug from a charming little girl who saw me for the second time.
Signature service: Boston Airport valet parking
Staff Size: 25–50 people
Average Duration of Services: 30 Minutes or Less
Brands Used: Thrifty Valet Parking
Pro Tip: Arrive at Thrifty Valet Parking 20 minutes before you plan on being at the airport.
Q&A with Russ, Management
How is your approach different than that of other professionals in your field?
Our Valet Airport Parking Service is enjoyed by thousands of travelers each month. In the winter, you get off our 24-hour, seven-day-a-week shuttle to and from Boston Logan terminals (a five minute ride) to your car up front, warmed up, and snow removed. In the summer, enjoy coming back to your car up front and air conditioner on. Upon arrival to our facility, your receipt is on your dash, so no waiting; you just hop in your car and go.
What's one tip for first-time customers that will make them feel like regulars?
Upon arrival to the Valet Airport Parking lot, leave your keys in the car, and have your license plate ready for the counter to process your claim ticket for easy return. Business and leisure frequent travelers return over and over again.
What aspect of your job, or the services you offer, most often surprises people?
People are often surprised and delighted at the optional services we can offer while they are away. We have a full detail service on site and a car wash. We offer an exterior car wash, interior detail, exterior detail, or a complete detail package and have your car looking good upon your arrival. Our bus drivers even assist with luggage.
Select Airport Valet Parking's attendants lovingly look after every vehicle in their 500-space lot while owners are away, even ensuring that cars feel comfortable when they return. To do so, they keep a copy of the owner's travel itinerary, which alerts them when it's time to run the AC in the summer or warm a car in winter and scrape off snow. They also carry passenger luggage to and from their shuttle buses, taking care of the heavy lifting. Car care services can also be performed while owners are away, with options like oil changes, car washes, carpet cleaning, and reading vehicles bed time stories.