It was straight forward. Once you get there, the people working there will help you and guide you. Remember that getting your tickets through Groupon only covers the admission fee and the gun (I believe). Once you arrive and check in, you will have to pay for the air, paintballs and mask. We payed around $10/person on Groupon and around $49/person at checking. You do the math. It can be cheaper by like $10 if you get less paintballs. Overall it was fun. Tip: go early to get your moneys worth. It took around 30 mins for our 15 person party to check in and get our rental.