If you should ever walk into one of Hay Tire Pros’ shops and someone isn’t at the front desk, don’t worry—it probably means Remus, the Hay family’s sociable black lab, is covering while the attendant stepped out. That, or owner Henry Hay will call out to you and invite you into his office. For more than 30 years, Henry and his team have upheld Southern hospitality as the central component of their business. When Henry’s son David came on board, he gave him one direction for interacting with guests: treat them like Mom.
Today, as members of the Tire Pros network of independent tire dealers, the Hays sell and service tires from brands such as Michelin, Uniroyal, and Firestone. Beyond the wheels, auto technicians tend to the rest of vehicles with maintenance services such oil changes, running computer diagnostics, and refilling the air conditioner with ice cubes. The waiting area invites guests to relax with free fresh popcorn and a section for kids. For those who need to get on with their day, the shop’s staff offers complimentary shuttle service to local destinations.
Juicy Steaks International dispenses succulent, 100% certified cuts of steak, chicken, and seafood by the case for carnivorous clientele to store in their home freezers. Ribs and burgers satiate palates alongside bites of tender fillets, new york strips, and porterhouses, which puzzle wolves who cannot decide between eating them and blowing them down. Chicken-breast fillets arrive slathered in delectable sauces, such as honey mustard or southwestern, and an extensive selection of lobsters, shrimp, groupers, and red snappers treat taste buds stricken with maritime munchies. Juicy Steaks International can also throw tailgate parties, during which staff man the Juicy Steaks Smoker Grill and supply all the necessary chow, setup, and cleanup for pregame festivities. The meat-focused outfit also caters a wide array of family and group events with special meals, such as deep-fried turkey, and offers authentic Caribbean eats, such as oxtail and jerk pork, for lunchtime carry-out or delivery.
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What services does your business offer and what makes your business stand out from the competition?
We will be sure that we complete the cleaning session even if it goes over the 1 hour. We also cater to rental properties. We do a good job and have been in the business for 5+ years.
What was the inspiration to start or run this business?
Many people are too busy to clean their homes and sometimes people just need a little help. We believe that a clean home creates physical and mental health and we want to be able to provide individuals with an environment that they can be happy in.
What do you love most about your job?
Making others happy!
What is the best reaction you've ever gotten from a customer?
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