My experience was wonderful Honey did the laser on my face, she was very careful light to the touch if it bothered me she took care of it. When I left I was talking to the ladies at the front desk and they informed me that I cannot use another Groupon for the same service which I was unaware of so I am a little upset about that. Not everybody has the money that's why we use Groupon. I was told to see if I can get a refund if not to call them back but I don't know I asked if I can use it towards another session of something else and she said no.