Tropical Adventures has THE best staff out there! If your dive shop doesn't have incredible staff, you will not have an incredible experience.
John, the main shop owner and instructor, was outstanding from day one. I was nervous, not having had any dive experience whatsoever, and John spent ample time with me on the phone guiding me through everything I needed to know and how to be best prepared for my dive days.
He was very clear with how much things would cost and helped me cut costs on gear where I needed to! He knows everything about gear and skills which is great, but the best of all is he is highly trained and serious about your safety whether you're in the pool or in the ocean. I knew I was in good hands considering John's 30+ years of diving experience. Plus, he is a genuine, joyful guy and he feels like your best friend right when you meet him.
Rebecca was the other staff member who graciously answered my many phone calls and many questions! She's very sweet and was super clear about what our schedule would look like for training.
My whole experience with Tropical Adventures, John, and Rebecca was so enjoyable and fun that I'm already getting ready to sign up for an advanced course with them!
I HIGHLY suggest getting all of your certs through Tropical Adventures if you want the best of the best experience learning how to scuba dive!