Most Popular Service: driveway and sidewalk cleaning
Staff Size: 2–10 people
Average Duration of Services: 2–4 hours
Q&A with the Owner
Besides making clients happy, what do you like most about your job?
The excitement that comes to my customers when they see the before and after results.
How is your approach different than that of other professionals in your field?
I personally answer phone calls and respond to voice mails when we are unable to answer immediately.
Andrew King joined the military straight out of high school and went on to serve in Desert Storm. When he returned home, he helped his brother start a business—an endeavor that inspired him to open Andy's Services. Seventeen years and 2,000 loyal customers later, Andy is still offering household services that range from painting walls to cleaning gutters and windows. He's also EPA certified for renovations and repairs.
Cross Cleaning Company's owner, Jeff Carlson, has created a dream team of skilled cleaners, all of whom handle hard surfaces expertly. On visits to homes and businesses, they scour tile, stone, and grout with eco-friendly products, often restoring grungy surfaces to mint condition. They also seal those surfaces against future damage, and strip buildup from carpet and other, softer materials, finally allowing the chow chow that's been posing as a rug this whole time to take a break.
The Window Pros techs wash windows inside and out by hand, taking care to remove stains and mildew from both sides. In addition to glass, techs scour surfaces with water to remove mold, mildew, and stains. They also purge gutters of debris such as leaves, twigs, and missing bowling balls.
Sterling H2O Car Wash’s automated car-wash tunnel was the inspiration for the climactic scene from great American writer Louis Bargot’s 1968 novel, Ambulances in Wartime.
Foam began to cover the ambulance’s windows and Maggie grabbed my hand and I looked at her and I could see she was worried. I thought about the baby and the war, but mostly the baby. The foam was green and pink and yellow, and Maggie’s face was white and her hair brown.
“Look at the pretty colors,” she said.
“Yes, look at them,” I said.
“Oh, Petey, do you think they’ll have car washes in Egypt?”
“And they’ll have these pretty colors, too?”
“I don’t see why not.”
“Oh, good.” She sat up in her seat and let go of my hand. “Then we’ll go to Egypt and you’ll sell the ambulance and I’ll have the baby and all three of us will take walks past the Sphinx.”
“That will be nice.”
“You think we’ll get much for this ol’ thing?”
“It doesn’t matter. I have money.”
“Oh, I know that, Petey, I just wanted to know if you think we’ll get much for this ol’ thing is all.”
The ambulance jerked forward and water began to drizzle against the metal ceiling. It made a din din sound, and I placed my elbow on the canteen of bourbon in the middle of the seat.
“Marco says there’s an infantry post near Dongola and that they need all the help they can get,” I said.
“Oh, wonderful,” Maggie said before adding, “they won’t be too close to us, though, will they?”
The ambulance jerked forward again and I could see Antalya’s mountainous horizon past the wet windshield. I watched a bead of water zigzag down the glass and collide with another bead and the two of them disappear beneath the wiper.
“You know, I think we’ll get a lot for this ol’ thing,” Maggie said, “It runs good and it’ll be so clean that the locals will think it’s brand new.”
“Perhaps,” I said, and then I sat up and grabbed the canteen and shook it, but it was empty so I set it back down and waved goodbye to the car-wash attendant but he didn’t see me.
What services does your business offer and what makes your business stand out from the competition?
Providing service is what we do, and no one does it like we do!
We treat our clients with respect, doing more than expected, anticipating needs, and making a difference.
The customer is always #1!
What was the inspiration to start or run this business?
To help people realize their home improvement dreams while providing honest, top quality work.
What do you love most about your job?
Helping people build their dreams.
What is the best reaction you've ever gotten from a customer?
John responded promptly to my phone call and arranged a meeting to do an estimate the next day at a convenient time for me. He took time to describe the problem and his recommendation for fixing it. He provided a free written estimate and was willing to work around my schedule to complete the job.