uBreakiFix CEO Justin Wetherill spoke with Groupon about the importance of protecting your smartphone and the challenges of fixing a phone that has been dropped into a deep fryer.
On the worst thing you can do after cracking your smartphone?s glass screen
?Don?t just put it into your pocket and continue to use it,? Wetherill says. The broken glass can actually cause serious damage to the phone?s inner components and turn a relatively simple fix into a costly repair job.
On the repair process
"Look, this is something we do every day," Wetherill says. "You are not the first person to break a phone.? Collectively, uBreakiFix's highly trained technicians repair more than 20,000 devices a month, drawing from a library of high-quality parts that are tested twice before they ever get used in a repair service. Free diagnostics are a staple at all uBreakiFix locations, so customers understand the problem before any work is done.
On growing his business
uBreakiFix began as a business based out of Wetherill?s living room, and it now boasts more than 60 locations nationwide. ?We are proof that the American dream is alive,? he says.
On unusual repair jobs
Wetherill remembers one fast-food employee who dropped her phone into a restaurant?s deep fryer. ?It smelled pretty bad,? he said; however, the repairs were successful. Another customer lost his phone in a cement mixer. After some serious effort, the technicians were able to safely recover all of the important data, but the phone died a few hours later. As Wetherill pointed out, ?it did go through a cement mixer.? Some miracles just aren?t meant to be.
On the importance of a one-day turnaround time
Repairs at uBreakiFix?s store locations can often take as little as an hour, according to Wetherill. This is a critical part of the shops' focus?something Wetherill personally understands. If forced to choose between spending the weekend without his smartphone or his left arm, he jokes that he would pick the arm. ?Of course, this is assuming that there wouldn?t be any pain,? he laughs.
There are acts of folly, like getting a smartphone soaked while taking
a selfie in front of a waterfall. There are acts of sheer bad luck, like sitting on an iPhone or iPad, or ducking behind one as a malevolent squirrel launches a pointed acorn at you. Despite the advances in technology, things still go wrong. Yet for nearly every problem afflicting smartphones and tablets, the in-house
service technicians at Smartphone Repair Center have a solution. Specializing in same-day repairs, they've seen it all and fixed it, saving customers the time and agony of having to replace their devices or communicate forever via flag semaphore. Cracked screens are rendered shiny and new with speedy replacement service, software and battery problems are quickly alleviated, and even the most ravaged housings, face places, and lenses are swiftly rendered factory fresh.
There's nothing worse than hearing the cracking noise your device makes when its screen breaks. At BCCR-Barry's Computer Consulting & Repair, a veteran-owned business, electronic technicians trained in all brands, makes, and models want to be your superheroes. They offer free fixes for you to try for common issues?including water-damaged phones?but if your problem persists, they'll take the device into their own hands and resolve it.
The skilled technicians at iFixCellPhone understand the technology behind most major brands, which means they can repair and replace iPhones, Androids, BlackBerry devices, and more. The phone-whisperers have built this expertise over 10 years in the field, and match those tech skills with quick and friendly service. They're so confident in their ability to repair and refurbish phones that they'll even buy old and broken devices from customers, and they also provide a one-year warranty on any phone they sell.
The committed technicians at uBreakiFix restore fragile pocket appliances and entertainment consoles with an arsenal of original manufacturers' OEM parts and 15-minute service times. The repair team reunites customers with fresh new screens for HTC Evo 4G, iPhone 4, or iPhone 3G smartphones along with 90-day warranties. While waiting for trusty telephones, customers can enjoy lounging in a comfortable waiting area with TV screens and friendly staff members who serve caviar and wear tuxedo T-shirts. In addition to screen replacement, the circuit surgeons can provide water-damage diagnostics for iPads, game consoles, and Apple computers that have been waterlogged after haphazardly trying to surf the web.
The good news: smartphones have made our lives more convenient and interconnected than any point in human history. The bad news: when your smartphone breaks, you're basically sent back to the Stone Age. Enter Gadget Geeks, a crew of mobile repair experts dedicated to fixing what ails your phone. Lauded by DNAinfo Chicago and Fox 32 for their expertise and expedient work, the Gadget Geeks breathe life back into Apple and Samsung products affected by physical cracks or internal crashes. They also sell a full range of smartphone accessories, including cases, chargers, and "Sorry I dropped you in the margarita I was Instagramming" cards.