The team at Faulkner Ciocca VW ushers drivers onto the open road with an inventory of new and used Volkswagen Beetles and Passats, and a stockpile of parts to repair any make and model. Volkswagen-certified technicians transition seamlessly from outfitting Jettas with software upgrades or turbo-back exhausts to changing the oil on cars from the Pacific Rim and North America. To minimize the hassle of going without a car, Faulkner Ciocca VW shuttles patrons to and from the lot’s airy lounge, where satellite TV and coffee flow in a continuous stream from outer space. Punch cards distributed for oil changes encourages preventive maintenance, as does the garage’s policy of only charging for three tires in a set of four.
