At The Last Word, wheat-hued shelves lead in all directions, weighed down with an enormous selection of gently used books, as well as a collection of DVDs, and gaming consoles. Authors such as Cormac McCarthy and Ralph Ellison peer from racks of employee selections beneath the vinyl records that adorn the walls, and glass cases packed with trading cards glint in the sunlight. Strict quality standards govern the state of all the items. Most are 50-80% off their normal retail price despite being in good condition, and the staff makes a conscious effort to purchase a variety of quality media rather than pamphlets entitled Thee Faxe Machine is an Entirely Infuriating Devil. The shop is peppered with floral armchairs, in which patrons curl up, sip coffee, and browse book recommendations with their laptops on free WiFi.
