Performance Window Tinting & Auto Detail, Columbia

I was considering a groupon for clear bra so I emailed Performance Window Tinting on a Friday evening. I was surprised to receive a response from Clayton that same evening in which he answered my questions. I made an appointment for the clear bra installation for a week later. On the install day I left my car to have the work done. They close at 6pm so I called close to 5pm to check on my car; I was told it was complete. When I arrived I was surprised that my car was not parked out in front of the shop. Instead it was down at the end of the parking lot; the lights were on and I expect it was running. This was a bit disturbing because I saw no reason for the car to be driven away from the shop. I told the lady at the desk that my car was down at the end of the lot and she also didn't know why. She went in the back and soon after the install guy drove my car back to the front of the shop. It was near dark so I could not closely inspect the work. I was told not to wash the car for a few days so the bra could dry. A few days later I made a closer inspection of the clear bra. I have an idea of how difficult it is to install films as I have done a few tint jobs of my own. The install was quite good save for one small area which had some liquid trapped. The area is less than the size of a dime but it's in a very conspicuous area. I emailed and again Clayton quickly responded asking me to bring the car back. Back at the shop Clayton and the install guy had a close look. They told me the bra was still drying and with the cold weather it could take quite a while. I was OK with waiting but did make it clear that if the spot doesn't improve I would not be happy with the work. Clayton was very accommodating and assured me that they would take care of everything to my satisfaction. It's been a month since then and the spot remains. When the weather warms up I will take the car back and I expect Clayton will make it right. All in all my experience has been good thanks to Clayton. I have rated PWT as 4 stars with the assumption that my install will be fixed to my satisfaction when the weather improves. Edit: My last email with pictures of the issues received no response. I'm dropping a star. I think it's better to choose a shop that will get it right the first time rather than go through the hassle of returning to have things fixed.

Good, fast service!

Friendly. Fast. Efficient.

Never had an issue with or without a groupon. Was in and out (for two windows) in less than an hour.