All Wags Doggie Daycare and Boarding North
In 2005, Karen McCombs left the corporate world. It was a big decision, but she had a simple reason: "I just decided I wanted to play with dogs," she says. Today, two of her sons work at the original All Wags location in Charlotte, and she and another son have headed out to open All Wags Doggie Daycare and Boarding North in Harrisburg. They've painted the 9,000 square feet of indoor play space with colorful canine murals, but there's also plenty of room outdoors for a dog to play ball, leap into kiddie pools, or plant its owner's flag on the peaks of plastic playground equipment.
The staff takes the time to get to know each dog, from their names to what they like and what they're scared of—and Karen says the dogs are excited to come in and play. She makes sure the staff ratio stays at about 10 dogs to 1 staff member during doggy daycare so that pooches get plenty of attention and exercise. Except for a two-hour rest period, the dogs are out and about the entire time, rather than being cooped up alone at home or made to sit in a cage and nibble listlessly on homework. "It's just a fun, exhausting day for [the dogs]," she says. "They go home and they're very tired." Dogs who are staying the night play with daycare dogs during the day, then retire to 4'x8' kennels with heating and cooling. To make sure everyone's safe, all supervisors are certified in pet first aid by the American Red Cross and have been endorsed by multiple doggy-sniff committees.
For Karen, working with her canine customers has been rewarding, and she knows their human owners appreciate the time she and her staff take to get to know their dogs and individuals. "Everybody's just so happy and ready to see you. It's not like that in the corporate world anymore," she says.