Gold Star Audio, Irvine

Very knowledgable and great customer service.

Thanks for ding a great job! Really enjoy my stereo.

Need better customer service. When I picked up my car after the installation, I was never told about how the radio did not fit properly and the face plate would not go on, the radio was just installed without the face plate leaving a gap around the radio. I later found the face plate shoved inside the box the radio came in. Without the face plate it looks like someone tried to rip the radio off, and left it sticking out in the dash. It would have been nice if someone at Gold Star would have explained to me the problem with the installation, even after I spent the extra $43.00 for the harness and install kit. The only good thing was when I called Gold Star back to complain, they were willing to work out a solution, but it would cost me some more $. Well I guess you get what you pay for, so for $143.00 you can't be picky. I ended up gluing the face plate to the radio to make it look like a better installation, however, now I cannot remove the front face of the radio.

Friendly, honest, and fast.