Because Steven Green, owner of 72 Degrees Heating and Air Conditioning, is so concerned with customer safety and satisfaction, all of the company’s technicians carry not only the Technician Seal of Safety—which denotes high industry standards in background checks, drug testing, and training—but also NATE (North American Technician Excellence) certifications. These technicians arrive at homes to perform repairs or preventative maintenance on indoor heating and cooling systems, ensuring that harsh weather never bothers homeowners unless they like to bathe in the yard. They’ve done plenty right so far—the technicians, who are also factory trained and certified in the use of infrared-camera inspection systems, earned four Angie’s List Super Service Awards between 2009 and 2010.
