Heatworx Gym, Chicago

Actually I have two voice recordings asking you if we could increase intensity and time three times. And all times you answered that you couldn’t handle anymore intensity or time. We do this because clients that ask for refunds from Groupon saying they didn’t receive service and we do that to protect our self’s against clients who aren’t honest . And our last session you didn’t show so that was recorded as well showing I was there. It’s unfortunate clients can’t be honest in this day and age but we have found ways to protect ourselves against clients who try to get free services from us. We’ve been in business long enough to know to do these things because clients unfortunately quit and then also try not to pay for services they have already used. Like you. Pretty common occurrence. Maybe next time you’ll try not to lie and cheat businesses . We sorry we have to protect ourselves in this way but we have had too many people steal from us.

Nimit you are very confused about what we do. you don’t workout ever and your voucher expired with you doing one workout. as the time goes on you were billed correctly

We're sorry to hear that. The only record we have is you canceling and no showing for two weks worth of appointments. There obviously must have been a mistake in the way you first learn to use our scheduler. We're sorry for your misunderstanding, but appreciate your feedback on your troubles.