Manassas Shell DC

Automotive
14195 Minnieville Road, Woodbridge, VA 22193 14195 Minnieville Road, Woodbridge Directions
+17036704422
Be the first to recommend this place!
83% of 24 customers recommended

Tips

250
7 Tips
Verified
Report | 4 years ago
Easily accepted and processed the groupon
Was this helpful?
Verified
Report | 4 years ago
I purchased a groupon for 2 oil changes and days before it expired I took my car in for an oil change (this was also done days prior to me getting married). A few days after returning from my honeymoon my husband and I noticed grease on my head light. We opened the hood to the car and immediately noticed the oil cap was gone. We had no idea how much, or how little, oil was left in the car since it was ALL OVER THE ENGINE so we called AAC since they were the last ones to work on my car. The manager was nice and told us to bring it right in. Since we live a few minutes away we took it in. By the time we got there the manager was gone so another associate asked my husband what the problem was. My husband informed the gentleman what the problem was and the first thing the guy said was "You're just NOW noticing that??" My husband had to remind him AGAIN that we had been gone for over a week and since they last worked on my car they need to replace the oil cap, add more oil to my car, and have my engine cleaned. They replaced the oil cap, added more oil, but did a HORRIBLE job cleaning the engine. My husband had to contact the manager the next day and told us to bring the car back so they can clean my engine. I know mistakes happen but my engine could have seized...then what?? I also did not like the fact how the associate did not right away apologize for what they did. All he could say was "you're just now noticing this?" If this would not have happened I would be a returning customer but I would rather go to Pohanka in Fredericksburg and pay the extra money for them an oil change. I would not feel comfortable recommending any of my friends/family to go there.
Was this helpful?
Verified
Report | 4 years ago
Good service and competitive pricing. I would use them again!
Was this helpful?
Verified
Report | 4 years ago
service was quick and efficient
Was this helpful?
Verified
Report | 4 years ago
The manager Robert, was really nice and had great customer service. The mechanic was also nice and they all made sure I was satisfied.
Was this helpful?
Verified
Report | 4 years ago
Thanks for your service. I do appreciate the options provided and also appreciate not being pushy to get extra work done. You'll were professional and courteous. Satisfied Customer
Was this helpful?
Verified
Report | 4 years ago
They. Were quick and did a great job
Was this helpful?

From Our Editors

The ASE-certified mechanics of Nationwide Tire & Auto have kept domestic and foreign vehicular chariots rolling for more than half a century with AAA-approved repairs and tires from Yokohama, Goodyear, and Michelin. Certified emissions-repair facilities inhibit smog, and complimentary shuttle services reduce the need to call in favors from friends or strap rockets to rollerblades. Technicians educate patrons on each service performed, and the center's eCustomer program stocks noggins with essential automobile information. Advance Auto Care and Tire Center also backs up parts and services with a 12-month or 12,000-mile warranty to ensure that newly smooth rides stay cruising during long road trips or motorized reenactments of the Olympic hurdles.

Explore Nearby
Manassas Shell DC

Groupon has verified that the customer actually visited Manassas Shell DC.
Grouber