Doctor Carpet, Denver

Job was done nicely, however, be aware of lots of surcharges! The total, with add ons was over $500. This covered cost to group on plus add ons.

Great technician and communication. Was disappointed couldn’t get out one pet stain.

DO NOT RECOMMEND! This company and the Groupon are a SCAM! I purchased an $80 Groupon for carpet cleaning in five rooms. When I made the appointment I was told that stain removal and stairs would be extra. Cool, no big deal. Mind you, I get my carpets cleaned once a year so I had a pretty good idea of what the extra costs would be. After the walk through, the technician explained the $3 charge per stair and that stain removal would be extra. I was a little shocked when he pulled up the estimate of $280! In total, with the Groupon would be $380. I have never paid that much. I was hesitant and questioned the price. The technician never gave a straight answer as to why the cost was so high. I WFH and needed to get back to work so I acquiesced and hoped the money would be well spent. First, the technician took chunks out of our drywall in several areas and also chipped freshly painted baseboards. This is going to take a whole weekend of work to repair. Secondly, the carpets were soaked and made our house smell for days. I have had fans running nonstop since the carpets were cleaned on Tuesday (it's now Saturday) and the carpets are still damp in some areas. Again, I have the carpets cleaned once a year and it's never taken this long for them to dry. Lastly, there are still multiple stains on the carpets but I couldn't tell until today because of how saturated they were. I wish I would've read the reviews on Google because they are terrible and describe a similar experience I had with Doctor Carpet.

Amir was great. Would highly recommend. Scheduling was easy and everything was timely.