Five star windows, El Cerrito
3060 El Cerrito plaza 346, El Cerrito, CA 94530
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Five star windows
2,610.9 mi3060 El Cerrito plaza 346, El Cerrito, CA 94530
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About Five star windows
pFive Star Windows is a small, family-owned local company. It was started by a single mother who had a hard time finding jobs to fit her schedule and her friend who had lost her previous job. They decided to work together not only to improve their financial situation but also to strengthen the community by offering job training positions to participants of a local employment services program. Five Star Windows offer professional window cleaning services, leaving panes and frames shiny and clean./p
Customer Reviews
2.6
based on Groupon 5 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Beryl
Top reviewer
12 ratings|5 reviews
I never used this service but shows as redeemed. I still want my gutters cleaned and paid for it. I realize it may have expired but I could still apply the amount I spent towards it.
Merchant reply:
3 years ago
we would be happy to service your gutters give a call for scheduling
Bob
Top reviewer
Helpful reviewer
28 ratings|24 reviews
Excellent and efficient job. They did a though cleaning. I would definitly recommend them and also use them again!
val
3 ratings|2 reviews
they have not competed the job. They left their stuff in back yard, Their phone is not working.
Michelle
2 ratings|1 review
Flaked 3 times, then brought her young children, as she was up on my roof. She instructed her young daughter to hook up the hose and almost ended up BREAKING my water valve! I had to scream to stop, before it snapped. As a Mother myself, I would NEVER bring my children to a job where I was up on the roof and they were below unattended.
If I could I wouldn't give ANY STAR'S!
Merchant reply:
4 years ago
I’m sorry you had such a bad experience but after reviewing job notes the tech never went on your roof top because you had a single level home with minimal gutters that could be accessed from a step stool and no debris causing trees on the property. Also your non conventional request service appointment time of 5pm (left no way of pushing arrival time due to other appointments running over )contributed to the first three missed appointments being rescheduled in stead of late arrival.
You may have better luck hiring a local company we did 2.5 hours drive to your location twice. During the pandemic schools were closed and some of our techs had to bring there children to work , most clients were extremely thankful that during a pandemic they were able to receive service , let alone at a discounted rate. I hope that your gutters though were actually cleaned to your expectations since you didn’t mention that in your statement and your able to find a more suitable company for the future.