Professional Women's Massage & Spa, Frisco

Horrific isn't close to an appropriate term for this business. Sadly, very disappointed in the major lack of professionalism by Christan. 1. My appointment was booked for 5 pm and she moved my appointment time back without asking if it even fit within my schedule. 2. The confirmation email has an address listed and when entering that address into GPS, it identified the location as 'Permanently Closed'. So I reached out to her as anyone would, to clarify the discrepancies in her location. 3. Upon contacting the business, the owner was not responsive, so I sent a series of texts explaining the issue and that I couldn't find their location. No response. 4. Looked on Groupon and saw another address listed, so I drove to that location, only to find that they are not at that address either! Still no word from the owner too. 5. Clicked on the website link for the business on Groupon, and its ANOTHER address!! 6. Once the owner finally contacted me back via text, her unprofessionalism was so obnoxious and rude that I requested that she cancel my appointment, in which I was sent a series of text messages back from her on how long it took her to get to the business, how she had to drive a scooter all the way there just for my appointment, and how she was going to take my money regardless if I tried to cancel with Groupon. I finally asked her to please not contact me again, however, that did not stop her from continuing to send me threatening and inappropriate messages. So very disappointed... and while I couldn't care less about her redeeming my voucher anyway even after NOT receiving the service I paid Groupon for, I most certainly will NEVER recommend this business and I most certainly will never do business with her again. And I will absolutely cancel the other vouchers I purchased for this business. Had I not received all of these text messages from her, I wouldn't feel the need to post this review and warn other consumers of her lack of Management and Customer Service skills.

She was 45 minutes late. She NEVER even tried to give me a heads up. I contacted her after I waited 15 minutes. She said she would be there in 10 min. She arrived 30 minutes later. The massage was very good however, it wasn’t worth the crazy of dealing with her. I purchased a package of three more from her. HUGE mistake!!!!! NEVER received all of them. No response. She is a rip off artist.

The massage was excellent. The wait was not.

Great location and wonderful Therapist, im very pleased