The facity is nice and checkin and out was easy. I am a fitness instructor and work out alot. I requested a deep tissue massage due to my shoulders, neck and traps are tight. When speaking with therapist, who was very nice, I told her where to focus, as I knew she would have her work cut out for her. As soon as she began, she noticed my knots and tightness. The therapist started me on my back and could feel my tightness, she started off very gentle, I told her she could go harder, but didn't. When she began to work on my back, she was still very gentle, so I told her she could apply more pressure, she started to and then backed off. I didn't feel the need to say something for the third time. The massage was very soft pressure and not what I needed or requested, even though I requested more the therapist to apply more pressure twice. I do not feel any difference in neck, shoulders or back after leaving. Very disappointed.