Veteran Carpet Cleaning Service, La Vergne
136 Crestview Road, La Vergne, TN 37086
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Veteran Carpet Cleaning Service
423.4 mi136 Crestview Road, La Vergne, TN 37086
Closed
About Veteran Carpet Cleaning Service
An 11-step process is the guiding light for Veteran Carpet Cleaning Service. In the first few steps, the service technicians inspect carpets or upholstery for dirt and permanent staining, then protect and move furniture. The next steps involve vacuuming, pre-treating, and scrubbing the area of concerns. From there, the techs rev up their truck-mounted steam system to thoroughly grime from the fibers—without making the carpet or upholstery too damp. The following steps include spot treatment, the application of protectant, and speed drying. After the fibers are groomed to lay right, the customer is asked to inspect the overall service.
- Veteran-owned company
- 100% satisfaction guaranteed
- Licensed, insured, and bonded
Customer Reviews
4.8
based on Groupon 211 reviews
100% Verified Reviews
All Groupon reviews are from people who have redeemed deals with this merchant. Review requests are sent by email to customers who purchased the deal.
Reviewed on
Alys
4 ratings|3 reviews
Nick did a great job cleaning the carpets!! He was very thorough. The carpets look great!
Eric
3 ratings|1 review
Good service.
Lynn
Top reviewer
Helpful reviewer
20 ratings|17 reviews
They did a very good job and the service man was extremely nice! I will use them again.
Christa
Helpful reviewer
2 ratings|2 reviews
Wish I read more reviews before booking. Scheduled for 10am over the phone but got a notification that it was scheduled for 11am instead. During cleaning, my tenant told me that personal items were being moved around and they felt uncomfortable. I was never told by the company that they needed to move anything or would touch their personal items. Also invoice was sent 10 days after the cleaning.
Merchant reply:
2 years ago
we apologize that your experience was not superb. We move things around to get to carpet areas that needs cleaning. we would move the lighter things. it's never been an issue, what has been an issue is that we don't move things around. We understand we can not please everyone, we all operate differently. we apologize for moving your things that were necessary to clean more space. I suggest making it clear that you don't want your whole carpet clean and to just clean the exposed area. We apologize for getting the invoice to you late, at times this occurs when the customer fail to leave an email on file. I did notice that nothing was said about the cleaning and judging by the minor things you're complaining about you would have definitely complained about the cleaning so I'm guessing that was superb.. Thank you for giving us the opportunity to service you. good day maam