Tire Choice Auto Service Centers, Lehigh Acres

Manager was very proffesional

Don’t ever visit Tire Choice at 431 San Pablo at Albany. They were terrible and no customer service or I would, say that they just don’t care and dont want to support. I made a phone call and clicked their website to set up 1 pm oil change appointment for October 19, When I arrived on time, they didn’t want any Groupon deal. Said they don’t have anything to do with Groupon. After i shown him the Groupon receipt and questioned him the reasons. Finally he accepted my Groupon. The nightmare began after 3 hours of waiting and ready to pickup my car. They lost one of my tire lock nut. I questioned buy they said they didn’t lost and said it was lost when I dropped of my car. How? I always have my key in my position all time until I gave them for tire rotation and just said it was lost when I dropped of car, made no any sense. Unprofessional. If I didn’t check my tire, I would never know. I question him why you didn’t letting me. At least informed me one the nut was not installed back. Again, he said it was lost before I dropped off. The worst just happened after I drove of my car away without one nut in my tire, I heard some noise when I drove. It turned out that they forgot to put the oil change cap in my car. Oil was spilled out under my car hood and making a loud noise. Now I believe they must lost my tire lock nut and forgot to closed my oil cap after oil change. With this experience with company like Tire choice, who still wants to visit them!!

Service was performed quickly, however extra fees applied and tire rotation not performed due to condition of front tires. Not sure why to purchase a Groupon if the final fee is the same or even more than at any other body shop for the same service.

Go in early morning less wait time.