Making Waves Boat Club

Fun or Leisure
1 Eagle Point Road, Lewisville, TX 75077 1 Eagle Point Road, Lewisville Directions
+19725377279
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48% of 48 customers recommended

Sports fans flock to Texas' Lewisville's Making Waves Boat Club for a fun day away. This club is obviously the place to be, so get your calendar out and make plans to visit it soon.

Tips

250
25 Tips
Verified
Report | 5 years ago
I do like the online reservation system. Blake at Lake Ray Hubbard was a fantastic host. His communication skill were great. My experience trying to redeem my second voucher was bad. They canceled my original reservation due to mechanical issues and have made no effort to help me get rescheduled or responded to any of my emails.
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Report | 5 years ago
Notified me 2 days before my reservation that they were "closing their doors" basically due to they oversold and could not live up to their agreement. However they told other buyers that they were "closing their doors" two weeks before but I guess any plans I or may family made were unimportant to them and wanted to hold on to my $149 as long as possible. Also I think Groupon should have some responsiblity in this also and when they knew this business was not able to live up to their agreement should have let buyers know that their groupon would not be honored as soon as possible.
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Report | 5 years ago
Extremely poor communication from merchant, reservation never happened. Looks like I'm not the only one. Wouldn't ever recommend this company. I'm a business person myself and I wouldn't ever treat my customers this way. You will not be in business for long this way.
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Report | 5 years ago
They are rude, do not answer the phone, do not respond to emails, and cancelled my reservation 24 hrs before due to all of their inventory not working....? It sounds like they aren't even a real company, and I am also worried because they have my cc# for the deposit. Luckily Groupon refunded my money since they cancelled my reservation.
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Report | 5 years ago
Great employees.
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Report | 5 years ago
DO NOT USE THESE GUYS!!!
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Report | 5 years ago
On a scale of 1-10, they deliver a zero for customer service. Won't answer their phone and you can't leave a message because the mailbox is always full. Snotty response on e-mail when they did respond. Canceled one of our reservations the night before via a text message. Wow. Really doubt they'll be in business much longer if they don't improve. Don't waste your time on this deal.
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Report | 5 years ago
They had very limited availability after Groupon was purchased. Site to make reservation not user-friendly enough.
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Report | 5 years ago
Once we finally got a day to use a boat. The boat was in the water for 30 or 45 minutes, engine died. We called numerous times for help and it took 1.5 hours to get rescued. Anyway, we should get a few hours on another day to make up for this disruption in our trip.
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Report | 5 years ago
Scheduled the rental month ahead, got the cancelation email around midnight on the sail date. Emailed them how to rebook, never heard back from them and it showed my vouch had been used on their website.
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From Our Editors

Between voyages, Making Waves Boat Club’s fleet of watercrafts bobs cheerfully upon glistening marina waters as staffers scrub their hulls to a shine and fine-tune their motors, performing regular checkups. Each meticulously maintained vessel helps fulfill Making Waves’ mission—to grant aquatic enthusiasts a chance to explore local waterways without the hassles involved in boat ownership such as repairs, bills, and carpooling requests from neighborhood pirates. Each rental gives boaters the freedom to float wherever they choose as they spend a day in the sun, play watersports, and feel breezes that seem to come out just for them.

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Making Waves Boat Club

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