Phone Geeks Miami

Electronics Repair
16635 S Dixie Hwy., Miami, FL 33157 16635 S Dixie Hwy., Miami Directions
+13054178339
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83% of 30 customers recommended

Tips

250
15 Tips
Verified
Report | 3 years ago
The service at Phone Geeks is awful. I took my phone to be repaired on Saturday and the tech told me I could wait for it. After about 20 mins, he told me I could come back in an hour to pick up. When I returned to the store the door was locked. I called the numbers that were on the website and did not get an answer. Today is Tuesday and I still have not been able to get in touch with anyone. I really need my phone. This company is awful and needs to be removed from Groupon. I would hate for any other customers to have to go through what I'm going through now.
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Verified
Report | 3 years ago
I left phone for it to be repaired and they told me that it would be ready the next day. When I arrived to pick up my phone the store was closed. I attempted to call and leave messages and they did not return any of my messages. Had 2 w8t an xtra day
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Verified
Report | 3 years ago
Great service. My phone looks amazing.
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Verified
Report | 3 years ago
Call first but really nice guy who help me
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Verified
Report | 3 years ago
It was the worse customer service I ever received . I would definitely not recommend them to anyone. Took them 3 days to fix my phone. Was told it would take 2-3 hrs. No one calls and tell you anything. One day I'm calling no answer go to the store they are closed. No phone call. What kind customer service is that. Every time they said my phone would be ready it never was. On the 3rd day when I was told it was ready go to pick it up still not ready said 5 more minutes which turned into 15 minutes I had to leave and come back. NEVER AGAIN. Still get upset when I think about it.
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Verified
Report | 3 years ago
Great service
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Verified
Report | 3 years ago
Great job and great customer service!!!!!
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Verified
Report | 3 years ago
they open at 12p
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Verified
Report | 3 years ago
I first heard of Phone Geeks through groupon and happened to be liking for a place that would repair my SIII which had a screen cracked. I took it in and from the get go, they were very friendly and helpful. Hoping I don't... but would use them again
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Verified
Report | 3 years ago
Horrible experience, they lie, use cheap parts. I got my phone back with scratches that it didn't have before, a cracked bezel and glue coming out of the sides.
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From Our Editors

After one particularly frazzled customer lost all the pictures of her children from her computer's hard-drive, she brought the offending machine in to Phone Geeks Miami as a last-ditch resort. Even though recovering lost data is pretty common place for the tech-savvy crew, they understand how devastating the loss of files can be, much like thinking a celebrity has followed you on Twitter, but later finding out that it's not their actual verified account. As with every repair they make, the team retrieved the photos and patched up the machine within 24 hours. In addition to data retrieval, the staffers help folks solve any number of digitally-related dilemmas, including replacing cracked screens, selling your old unwanted phone, or outfitting a new device with cases and screen protectors.

Business Basics

Established: 2007
Handicap Accessible: Yes
Staff Size: 2–10 people
Parking: Parking lot
Reservations/Appointments: Recommended
Most popular offering: Lowest prices in town for all devices.
Pro Tip: Please have all items ready. Back up all your data on your devices prior to visit.
Good for Kids: Yes
Walk-ins Welcome: Yes

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Phone Geeks Miami

Groupon has verified that the customer actually visited Phone Geeks Miami.