Cochituate Canoe and Kayak

25 Commonwealth Rd, Natick, MA 01760 25 Commonwealth Rd, Natick Directions
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100% of 5 customers recommended

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Report | a year ago
relax and enjoy...
Report | 2 years ago
Very friendly people that help you in any way necessary.
Report | 3 years ago
I was very unhappy at all with the rude, uncaring attitude of the worker who was supposed to assist us into the kayak and help make sure it was set up properly for us at the beginning of our trip. Not only did the young man not even bother to check out the tandem kayak before ordering my daughter and me to get in (we got in as soon as another couple got out and there was already over 3 inches of water in the kayak), he also couldn't be bothered to help us adjust the location of our foot pegs. He yelled at me and showed his frustration with me when I couldn't figure out how to unlock the pegs to change their position. When my 9-year-old daughter said she couldn't sit in the seat and put her feet on the pegs — she is 4' 7" tall — he glared at us and said, "Well, they are far in as they can go. If she can't touch them, she'll just have to deal with it." When I asked whether it was possible to adjust the seat in the tandem canoe so that the seat was closer to the foot pegs, he insisted it was not possible and walked off. Imagine my surprise when about halfway through our tour, my daughter managed to adjust the front seat of the kayak up. Luckily, the attitude of the dock worker did not deter from our enjoyment of our kayak tour, but it was a horrible way to start out and made a horrible initial impression. Had we been complete kayaking novices, I daresay that the inattention would have made us very nervous and tentative about the whole experience. L.L. Bean kayak tour leaders do a much better job making you feel more comfortable and fitted in the equipment.

From Our Editors

In the early ?70s, Boston-area resident Mike Farny dreamed of creating affordable outdoor recreational activities for his community to enjoy. Today, on-staff guides lead tours of the Charles River and Boston Harbor to educate participants in ecosystem conservation, view the skyline and sunset, or explore historic structures. Select trips also include lunch to fuel participants as they navigate difficult waterways and jump through flaming hoops. To prepare customers entering the water for the first time, instructors coach riders of all levels in private or group lessons at the paddling school, which draws on more than 30 years of instructional tradition. Staffers can also equip boaters in the shop?where P&H kayaks hang alongside paddleboards and Wenonah canoes, dreaming of one day being the inspiration for a traditional sea chantey. Crew members help clients choose their ride and accessories from these selections and others through free daily demonstrations.

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Cochituate Canoe and Kayak

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