Jennifer's Home Services

Cleaning Services
Silver St, New Britain, CT 06053 Silver St, New Britain Directions
+18609904226
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44% of 52 customers recommended

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29 Tips
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Report | 3 years ago
It takes sometime to schedule the first appointment. I didn't get an appointment scheduled for 1 month which was then 1 month after that. Communication was not good in the beginning but after the first appointment, the communication got much better. The cleaning was great and I signed up for their regular service after that.
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Report | 3 years ago
They were on time and did a very good job cleaning my son's home.
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Report | 3 years ago
I requested and received a refund of half of the Groupon (and told JHS I was doing so). The quality of their service is good, but getting the service (getting them to communicate, schedule things, confirm times, actually show up) was a nightmare. They are wayyyyy overbooked and overwhelmed and need to stop selling Groupons before they destroy their company.
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Report | 3 years ago
Jennifer's Home Services did such a good job I asked them if they could come back this month and clean my house again. This company is very thorough and did an excellent job. I would definately recommend them if your home needs cleaning.
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Report | 4 years ago
I tried multiple times to get in touch with Jennifer's Home Services to set up the appointments. I got a phone message saying they would be in touch shortly to set up appts, but did not call back. After 2 weeks from that message, and 3 from when I first called, I called and said that I would call and complain to the Better Business Beaureu due to lack of response. I finally got a call back from the male co-owner. I admit that the service was good, but I found it unacceptable that it took 3 weeks to get a response to my call to just set up appointments. Even if the company is super busy now from having a groupon - it's just bad customer service to now respond to those who have pd for svcs
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Report | 4 years ago
We scheduled 3 appointments. 1st one they showed and did an ok job. next appointments were cancelled and no response from Jennifer's Home Services to reschedule. I would not recommend them again.
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Report | 4 years ago
Scheduling an appointment took more than the 2 hours of cleaning service. They did not show up for the first appointment, then when you called you could not leave voice mails but had to email them. After 3 emails and numerous calls and 4 weeks they finally came to clean the home and left the hair out of their vacuums on my front steps. Would never reccomend or use their service again.
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Report | 4 years ago
Jennifer's Home Service was easy to work with. Their correspondence was prompt and they worked with me in terms of scheduling a good time. The work was amazing. They were thorough and professional. I highly recommend their services!
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Report | 4 years ago
They don't get back to you to shedule appts. Then say they are booked for weeks ahead. Perhaps the Groupon business was so succesful it overwhelmed them with appts. To their credit, they did extend my deadline in order to book me. I used them twice; once with excellent results and once was OK. DO NOT USE MY NAME ON LINE PLEASE.
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Report | 4 years ago
I have never had anyone clean my house before. After Jennifer's Home Services I am HOOKED! It has been a great experience so far. They are prompt professional and courteous. Willing to work with me as far as areas I want to make sure are cleaned and I am confident they will be cleaning my house for a very long time!
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From Our Editors

Equipped with a vigorous work ethic, a positive attitude, and an arsenal of cleaning supplies, the experienced professionals of Jennifer's Home Services arrive at job sites prepared to purge all kinds of grime from all kinds of surfaces. For one-time events, such as parties and real-estate showings, the staff can administer a single cleaning so guests leave with a good impression instead of a new personal record for the most consecutive sneezes.

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Jennifer's Home Services

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