poor customer service from the individual who fit the classes when I picked them up --- optician and desk staff were great - went to another Laurier Optical (bought at Bills Bridge) and they fitted them properly
Three wrong prescriptions starting in February. 1 pair of glasses with plastic lenses instead of glass. 1st pair of glass lenses, saw one lens fall out (in lap, fortunately, not while riding bicycle). After 4th prescription (different doctor), was told by manager that glass lenses can't provide proper middle-range. He suggested I take a second pair for use with computer. I, reluctantly, agreed.
Two and a half-weeks later (we're in June, now), I call and am told one pair is ready, the other still isn't. I agree to a full refund.
Incompetence after incompetence after incompetence. Nearly 4 months after 1st visit, am still wearing old glasses & looking for new optometrist.
The Conservative Progressive portion of the Groupon is pretty much useless as they don't recommend this type of glasses. The one they recommend is $300 extra as well as $100 extra for this and $100 extra for that which makes the glasses very expensive.
the service was awesome and we all got great glasses at a great price
Staff very professional,no complaints.
Excellent service with a smile and always willing to make a deal.
More details on the pairs availlablevwith the groupon
They cannot suggest frames that look good on your face and are comfortable. Limited range of products. Nothing exciting.
From Our Editors
Since launching as a small optometric practice on Ottawa’s Laurier Street more than 20 years ago, Laurier Optical has grown from that single office into a network of more than 45 locations across Ontario and Quebec. It’s created a new distribution operation to lower costs and increase the diversity of its stock. And it’s helped countless patients feel good about how they see the world.
Today each of Laurier Optical’s locations stocks a selection of frames from an array of recognized designers, along with a variety of contact lenses. Their collection of sunglasses is almost as diverse, helping patients to protect their pupils from ultraviolet rays or simply win a staring contest with their car’s headlights. Each location also maintains an eye-exam clinic to make sure prescriptions stay up to date and offers complimentary eyewear adjustments to help frames maintain an ideal fit throughout the year.