The Best Little Spa

Hair & Styling
16140 Arrowhead Fountain Center Dr., Peoria, AZ 85382 16140 Arrowhead Fountain Center Dr., Peoria Directions
+14806280705
This place has not been rated by customers.
85% of 219 customers recommended
This place is closed.

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107 Tips
Verified
Report | 5 days ago
I was VERY unhappy with my experience with this company (The Best Little Spa). About 2-4weeks before my groupon expired, I went to schedule. They have NO phone number and I had to go online and book through there. Low and behold, they had NO appointments (other than a couple in the middle of the day on work days, that I could not make and even then it was only a couple dates) before it expired. Again, since I couldn't call, I had to read up. I found that they were honoring expired groupons for a few months past the expiration date (obviously I wasn't the only one having a problem getting an appointment). I then booked my appointment online. I got a text message and email the morning of my appointment (about 2 hours prior) cancelling the appointment as they claimed an employee was sick. I understood and emailed them back asking to reschedule. They responded and made the new appointment for me. I then showed up for my new appointment at the proper time only to find the entire establishment closed. I waited around for over a half hour (and had driven 45-60 minutes to get there to begin with) and, still, no one showed up. I tried calling a number that was posted on the door but it gave information only - stating that the business did not have a phone number. I then was able to get my email checked (on my phone) and found that they had sent an email (which I didn't receive until I went looking after I arrived and waited), once AGAIN cancelling my appointment. At this point, I emailed back explaining my frustration about being cancelled on AGAIN and that they didn't bother to call or text to make sure I got notice of the cancellation. I again asked to be quickly rescheduled. They did not respond. Several weeks went by and I didn't hear back so I sent another email and they still did not respond. This is VERY unprofessional and unacceptable. This company should be ashamed. I had to ask Groupon for a refund.
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Verified
Report | 7 days ago
Be aware that it is very difficult to get an appointment with this promo. I had to book 6+ weeks out, mid-week, mid-day. If your schedule is wide open then its probably fine, if its not you might want to rethink.
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Report | a month ago
Been cancelled twice via email, sent email correspondence several times with no reply back - trying to work withGroupon to be refunded!
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Report | a month ago
Could never get convenient appt. Then it was closed. Had to get refund from groupon.
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Report | a month ago
My daughter and I had our day planned out and I just realized that The Little Day Spa cancelled our appointment for this afternoon. I will Not be getting anything from this place. My friend had the same thing happen to her. She received a refund for this? Am I entitled to this as well?
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Report | 2 months ago
reschedules and does not show up for appointments.
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Report | 3 months ago
It was very relaxing! She gave good advice that won't break the bank!
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Report | 3 months ago
Warning!! Never buy this, your appointment will always be reschedule or she will never show up for scheduled appointment without cancellation, very unprofessional.
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Report | 4 months ago
Great service !!
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Report | 4 months ago
One of the best custom facials I've ever had!
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From Our Editors

Half a dozen facials and plenty of waxing treatments are the bread and butter of The Best Little Spa, where licensed aestheticians care for their clients' complexions in a relaxed atmosphere. The team spends around 60 minutes per facial, cleansing and steaming skin during the European treatment or combating acne and abandoned whack-a-mole holes with the high-frequency Blemish Blaster facial. Diamond-tipped microdermabrasion wands, meanwhile, work to buff away age spots and shrink pores. The staff members can embellish any facial with add-ons such as collagen masks. They also make way for tiny condos on the skin by waxing an array of body areas.

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The Best Little Spa

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