Customer service sucks.The lady began helping us when we arrived but as soon as some other customers arrived, she ditched us. She began helping them and left us standing there. Then two more groups arrived and we couldn't even get her attention to have her finish helping us. After about 20 minutes, a guy that works there walked in and finally helped us and got us into a boat. The boat was awful. We couldn't go a full minute without the boat stalling on us. We called to see if someone could come tow us back. The same lady answered the phone, asked who I was and put me on hold for a few minutes. I hung up. We made our way back to the dock but it took FOREVER. The next boat worked. NEVER AGAIN!