The Laptop Guy

Computer Repair
980 W 5th Ave., grandview, OH 43212 980 W 5th Ave., grandview Directions
+16145004380
This place has not been rated by customers.
77% of 26 customers recommended
This place is closed.

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Tips

8 Tips
Verified
Report | 3 years ago
Professional and efficient. Git my cracked iPhone 5 screen fixed in about an hour with no problem using the groupon.
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Report | 3 years ago
Service had been misrepresented on telephone prior to purchasing groupon
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Report | 4 years ago
The person in the store can't answer any questions. I was told to email customer service when I asked questions. Only person in the store and I can't get simple questions answered.
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Report | 4 years ago
I had great service from The Laptop Guy. The gentleman there was very knowledgable and helpful. I would go there again.
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Report | 4 years ago
Took much longer than quoted. I've had many glitches in my phone that I did not have prior to the screen replacement.
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Report | 4 years ago
Did good job but took way to long
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Verified
Report | 4 years ago
First, Thank you for having a 90 day service policy to back your service. Please share with your office representatives that perhaps they should not accuse customers that it's obvious that they dropped their phone into some liquid until they have actually serviced the cell phone, and show it to be an accurate diagnostic. Please consider one or two Saturday servicing days a month in considerartion of customers that work during the week between 8am -6pm.
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Verified
Report | 5 years ago
the diagnostic process is long but the fixing was fast.
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From Our Editors

Big things can grow from small beginnings. Just ask Zoe, the cartoon (and real) canine mascot of The Laptop Guy. The computer-repair shop began with a rented counter in a toy shop, where the company's founder and his dog sold laptops to passersby. His dedication to his customers and Zoe's playful nature brought in more and more customers, until the repair and sales shop could no longer fit next to the action-figure aisle. More than 10 years later, The Laptop Guy has grown into a multi-store business that solves customers' smartphone, Apple, Android, and PC issues with online support, in-house repairs, or onsite troubleshooting. Cartoon Zoe and her owner still greet customers on the company's website, and the real-life versions can be found in one of the repair shops on any given day.

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