Maid Pure LLC, Washington

We truly apologize for your not liking the service provided. To answer your issues - the floors were fully swept and mopped using a soap specific for hard-wood floors but unfortunately there was a child and adults in the home that were eating and cooking in the spaces that had already been cleaned by the cleaners. Due to time restrictions, our cleaners are not able to go back and reclean spaces after they have been serviced. There was a specific request for three cabinets to be cleaned and lined. The cabinets were cleaned but the cleaners are not able to make cosmetic modifications to a clients home so they were instructed not to line the cabinets. The bathroom floors were hand washed and scrubbed. There was a request for the windows to be completed but windows are not included in this promotion and lastly the Groupon is for "up to" 3 hours and depending upon need - "up to" four cleaners. We apologize for any confusion the description may have caused. The cleaners did however service additional spaces that were not included in the Groupon purchase - the basement level sweeping, mopping, and steps, basement level tidying (space outside of rooms) and shoe relocation in an area under the stairs. The main thing that the cleaners could not assist with was the insect removal for we do not provide exterminating services.