The City Grill, Windsor

The only issue I had with each time I ate there was with the time it took. It ended up taking approximately three hours from start to finish. There are large amounts of time spent waiting for the next course or the bill. If you are not in a hurry or want to sit for a long relaxing dinner then I would highly recommend it.

I was quite upset that my reservation was not in the book on Sunday. I had sent an e-mail Saturday (did not get reply) and also called; girl with whom I spoke said she had e-mail on screen in front of her (they were just opening for Saturday evening) and would enter reservation in system right then. Our companions arrived Sunday only to find that there was no record of my reservation. Not impressed. We still got the table we had requested and had a lovely meal, but I am annoyed that, essentially, I was lied to regarding my reservation.

Our service was slow.....our waitress took 15 minutes to take our initial/drink order, did not return to check quality of our food, and we had to send for her to get our bill. Burger with pulled pork on top of beef pattie was chewy, and too large to fit in one's mouth. Ravioli portion was small...my girlfriend left hungry despite consuming all the ravioli and a bit of my burger. Without the Groupon, we would have found it extremely over-priced for the food quality, however the service "convinced" us to not return despite the unique decor.

The service was unusually slow last night , however the food and presentation is excellent